DHL-funded study part of its commitment to enhance trade facilitation role

Singapore, 8 December 2006 – DHL, the world’s leading express and logistics company, today revealed the findings of a study commissioned to Economist Intelligence Unit (EIU) at the 4th ASEAN Business and Investment Summit 2006 (ASEAN-BIS). The study, entitled “ASEAN Exports: Today, Tomorrow and the High-value Challenge”, aimed to analyze where ASEAN countries stand today in relation to China and India, and how they measure up as a trade bloc, in terms of high value exports, against the European Union (EU) and the North American Free Trade Agreement (NAFTA).

The EIU study focused on the seven largest economies within the ASEAN trade bloc: Indonesia, Thailand, Malaysia, Singapore, the Philippines, Vietnam and Myanmar, or otherwise termed as ‘ASEAN 7’ in the study. It examined the state of the exports in these countries by breaking down the exports into two export categories: high value goods and low value goods.

The study differentiates between high value (such as computer chips) and low value (such as T-shirts) exports in that better skilled, less physically demanding and more technological advanced jobs are required for the former. High-value goods also provide greater scope for companies to expand into areas of greater value production, which in turn will develop the economy as a whole.

“ASEAN 7 has been a successful exporter of high-value goods, based on the study which shows their High Value Export Indicator reflecting 51.3 per cent, trailing slightly behind NAFTA at 54 percent,” said Scott Price, CEO, DHL Express - Asia Pacific. “As a trade facilitator in this region, we are confident that the study not only provides insightful information to ASEAN governments and policies makers on the state and performance of their exports sector, particularly high-value goods, but also offers recommendations on how to overcome challenges that are being faced by the ASEAN trading bloc.”

One of the key findings states that China had not only outpaced ASEAN in high-value exports as early as 2003, but it has also overtaken ASEAN as the biggest exporter in Asia since 2004. Against this backdrop, ASEAN governments would have to review their trade policies in comparison with China and in meeting the challenges ahead.

The report recommends that ASEAN trade bloc encourages ongoing economic restructuring, principally to drive up productivity, raise technological know-how and facilitate entry into new industries in the high-value goods export category. Other considerations for the future include harmonizing trade and customs procedures to further encourage growth in high-value exports.

“A number of our clients are from the high-value industries category and DHL is further committed to work with ASEAN governments, policy makers and businesses to realise the potential of their high-value goods category and to ensure that our clients continue to grow in this region,” Mr. Price noted.

He added, “We are confident that the insights provided by the study will help this trade bloc to recognize the challenges they face in their export industries, and thereby encourage them to re-assess strategies based on recommendations so that they can meet and rise above the challenges.”

The release of the study is timed to coincide with ASEAN-BIS, a premier business and networking event that DHL has been a key sponsor of over the last years. Mr. Price is speaking on day one of the summit, currently taking place in Cebu Philippines, on ASEAN’s place in the global supply chain.

DHL is committed to reducing the complexity, risks and costs of intra- and international
trade within and across the Asia Pacific, and beyond. The firm has gone beyond offering businesses with reliable and comprehensive international shipping services, to providing them with specially commissioned studies that look at both trade and logistics trends, issues and challenges. In 2004, it commissioned McKinsey to study the implications for

Asia’s garment exporting economies, particularly India, before the World Trade Organisation’s (WTO) Multi Fibre Agreement.(MFA) quotas restriction on apparel exports ended in early 2005.

DHL has also been a strong advocate for easing customs clearance, among other trade facilitation activities. In Vietnam, DHL Express was the first Air Express operator to have dedicated customs clearance capability on Sundays. This is considered a great achievement especially in an environment such as Vietnam where weekend customs clearance operations were never performed for cargo or express operators. In Indonesia, with the positive support from customs in and outside of Jakarta, DHL took advantage of the regional autonomy legislated by the central government in 1998 to take deliberate steps to open gateways (points to carry out import and export processes) in major Indonesian cities to ease customs clearance and shorten processing time.

DHL has taken a stake in working closely with governments and the industry to reform trading and other policies so that ASEAN will successfully and progressively move up the export value chain.

Over 100 DHL facilities in Asia Pacific are now TAPA certified

Singapore, 23 November 2006 – DHL, the world’s leading express and logistics company, has set a new industry benchmark in its continuous drive to provide customers with superior security and service levels in end-to-end supply chain solutions. It is now able to offer over 100 TAPA (Technology Asset Protection Association) certified facilities in Asia Pacific, of which 20 are located throughout China. Around the region, DHL has invested substantially in state-of-the-art technology and infrastructure to meet the most stringent security and quality standards, highlighting and reaffirming its belief that superior security should not only be a core competence of the business, but also a key competitive advantage that differentiates DHL from its competitors.

TAPA is a highly sought-after industry security accreditation, which is awarded to facilities that meet the highest security standards for the handling of high-value technology goods in supply chains upon the successful completion of a rigorous and detailed audit conducted by independent TAPA-trained and accredited auditors.

“DHL’s customer-focused approach offers best-in-class quality services and products, and obtaining TAPA certification is a testament to our continuous commitment to provide services and facilities that are second-to-none,” said Scott Price, Chief Executive Officer, DHL Express – Asia Pacific. “It is our goal to give customers peace of mind and confidence that by partnering with DHL, they can be assured that their shipments/products are in very safe hands, thereby enabling them to concentrate on their core businesses.”

“TAPA FSR (freight security requirement) certification was established by security professionals from leading technology and transport companies to provide an industry security standard to assess the security level of warehouse premises belonging to TAPA suppliers' members. In doing so, TAPA supplier members with certified TAPA premises will benefit by a reduction in audits from their customers, allowing them to focus on their core business, and provide security assurance to TAPA buyer members. With the increasing pressure from businesses and governments to secure the global supply chain, we applaud DHL’s efforts for achieving over 100 TAPA-certified facilities – the highest to date in the Asia region – and hope others will follow DHL's exemplary example,” said Jason Teo, Chairman, TAPA Asia Pacific.

DHL recognized the criticality of providing its customers with a secure supply chain at an early stage. The firm has led many initiatives in technological innovation covering security protocol and systems to ensure that it continually provides its customers with innovative, best-in-class services. Its commitment to security includes having a dedicated team of over 70 in-house security managers and specialists in Asia Pacific alone

The achievement in TAPA certification complements many other high-tech security and quality systems that have been implemented across its network in Asia Pacific. Central to this are the DHL Quality Control Centers (QCCs). The DHL QCCs are a network of regional and country quality control centers that proactively monitor all DHL shipments in the air and on the ground around the clock. In September 2006, the role of DHL’s QCCs was enhanced with the introduction of a groundbreaking global shipment management system – the Quality Shipment Monitoring System (QSMS) – in several markets across Asia Pacific. The system will be operational in all 41 countries and territories in Asia Pacific by the end of 2007.

A leap in DHL’s customer service-enhancing technology, the QSMS has the unique capability and feature to alert analysts based at Quality Control Centers (QCCs) in the countries when certain operational actions do not happen within a fixed set of timings. This real-time monitoring of individual shipments door-to-door allows better issue management as it enables DHL to identify potential problems, and recommend rectification strategies before the situation is magnified.

Moving forward, DHL is committed to ensuring that it continues to set the benchmark for security and quality excellence in the transportation and logistics business.

Facility upgrades and service expansion to better serve customers, meet strong growth

Hanoi, 16 November 2006 – DHL, the world's leading express delivery and logistics company, today announced an investment of US$14 million for infrastructure upgrades and service expansion in Vietnam from its Express business, as well as a commitment to increase its strategic presence around Vietnam for the DHL Logistics arm.

Under the newly formed DHL-VNPT joint venture, DHL Express will be investing US$14 million into Vietnam, which is earmarked for new facilities in Hanoi, Ho Chi Minh, Haiphong and Danang, as well as fleet upgrades, direct service expansion to key industrial zones, and new vehicles.

The expansion in Vietnam totals DHL’s Asia Pacific investment to more than US$1.7 billion. The logistics infrastructural announcement in China, the expansion of the Incheon facility in South Korea and, within the week, the inauguration of the new Bangkok hub, are part of DHL’ s recent announcements that further reiterate the company’s commitment to the Asia Pacific region.

“Our commitment in Vietnam and in the Asia Pacific region is driven by customer needs arising from a steady flow of trade volumes within the intra-Asia region. We believe that our robust network infrastructure will serve the sophisticated needs of our customers and will enable us to facilitate trade for our rapidly growing business in Vietnam with the rest of the world,” said Mr. Scott Price, CEO, DHL Express Asia Pacific.

Similarly, the DHL Logistics business has announced that it too will be increasing and strengthening its ties with Vietnam by continuing initiatives with their appointed agent, Macs Shipping, on staff training, technological upgrade, and developing customs clearances and transportation services. In addition, the logistics entity will build Vietnam as a mid-point to transit shipments from other regions into Laos, as well as develop cross border transportation between Vietnam and countries such as Cambodia and South China, to serve the fast moving goods sectors.

“Vietnam’s total imports and exports have continued to grow between 19 and 24 per cent year-on-year respectively for the first nine months of 2006, and we are confident that this positive trend will continue to grow in the post-WTO Vietnamese economy. DHL will be developing our strategic presence in Lao Cai, Danang, Vung Tau, Moc Bai and Can Tho for cross border transportation into South China and Cambodia as we see a high volume of both imports and exports of fast moving consumer goods between these countries and Vietnam. We will continue to target the potential markets such as oil and energy, as the rich crude reserves along the coastal lines provide opportunities for our business,” said Peter Landsiedel, CEO, DHL Global Forwarding Asia Pacific.

The increased commitment from DHL complements the recent entry of Vietnam into WTO, which will propel strong growth for both the express and logistics business in Vietnam. DHL Express leads the industry with a 40% market share and handles close to 1 million shipments per year in Vietnam, while DHL Logistics is one of Vietnam’s top five forwarders, handling 7,350 tons of air freight and 11,700 containers of sea freight in the fast growing nation.

Both DHL Logistics and DHL Express will continue to work closely with government and regulatory authorities in the emerging nation towards policies that will continue to drive growth and facilitate trade for Vietnam.

“We have been very active in working with the Vietnamese government towards customs reform and hosted various summits in key sectors including textiles and apparel, footwear and furniture, as well as the emerging finance and technology export sectors,” said Mr. Price.

“The removal of import and export quotas that followed after WTO accession, and the increased demand for more sophisticated logistics services see DHL ideally positioned to drive and facilitate trade as Vietnam steps into its next phase of economic growth under the WTO,” Mr. Landsiedel noted.

“The express and logistics industries are key drivers of economic progress, and the rapid integration into a global economy will see Vietnam’s demands for these services increase both in scale but also in complexity,” added Mr. Landsiedel.

“Our investment of US$14million in Vietnam, including the new fleet of vehicles, continued service expansion, and the operation of our dedicated charter jet mean that we are able to provide consistently faster transit for our customers in Vietnam and in the 220 countries and territories that we reach worldwide,” Mr. Price said.

DHL Vietnam has an unrivalled infrastructure covering 30 facilities across Vietnam, providing customers with better reach and transit time.

Suite of trade-related services and products boosts customers’ businesses worldwide

Singapore, 15 November 2006 – DHL, the world’s leading express and logistics company, has further enhanced its renowned operational expertise with the introduction of its Global Trade Services (GTS) platform. This platform is designed to facilitate trading across the world by leveraging DHL’s trade solution expertise to manage complex duty regulations, shorten lengthy business processes, and ease the stress of global trade management.

DHL GTS (www.dhl.com/gts) has three distinctive features comprising Importer of Record (IOR) and Exporter of Record (EOR) Services, Customs Brokerage Services, and Trade Automation Services (TAS).

From small, first time international shippers to larger, experienced international shippers, DHL customers looking to streamline their logistics process will be able to leverage these services to facilitate their international shipping needs.

“This is a global initiative that is being rolled out in Asia Pacific, to help a wide range of customers, from SMEs to multinational corporations, seize even more opportunities to do business worldwide,” said Scott Price, Chief Executive Officer, DHL Express - Asia Pacific. “Leveraging DHL’s trade facilitation expertise, customers will be able to easily navigate even complex trade regulations as DHL's expertise helps them shorten previously lengthy business processes.”

“DHL is not only committed to reducing the complexity, risks and costs of international shipping but also helping our customers do more business” said Dan McHugh, Senior Vice President of Commercial, DHL Express - Asia-Pacific. “With DHL Global Trade Services, we are able to support our diverse customer base, especially SMEs, with trade solutions above and beyond our core transportation offerings; this service will enable them to trade internationally with greater control, increased transparency and improved efficiency.”

Importer of Record (IOR) and Exporter of Record (EOR) Services
A highlight of GTS is the IOR and EOR Services, an innovative offering where DHL acts as the importer on behalf of its customers for customs and regulatory purposes in any nominated country. In this service, DHL acts as the importer for the purpose of all customs and tax declarations at the time of clearance, while customers continue to hold title to their goods.

Customers that subscribe to this service enjoy new market entry opportunities without the need of establishing a legal presence in the respective country, which would require them to fulfill various compliance, regulatory documentation, and reporting requirements.

Customs Brokerage Services
The Customs Brokerage Services allows companies access to DHL’s large and widespread network of Customs professionals to handle their Customs brokerage needs across the globe. This brokerage service is available regardless of the mode of transport or the carrier providing the transport. Through DHL, companies can be assured of fast and consistent clearance of their goods (which often represents one of the most significant points of delay in import/export process) with the highest levels of compliance. Further, companies looking to avoid the hassle of engaging various brokers in different countries, DHL is able to offer its customers a brokerage solution across Asia Pacific through a single regional brokerage interface.

Trade Automation Services (TAS)
DHL Trade Automation Services is a suite of trade information tools which allow customers to interactively classify goods, screen restricted parties, and calculate import duties and taxes (landed costs) in advance of shipping. Other features include the ability to determine whether international trade regulations or restrictions are applicable to goods being shipped. These capabilities are enabled by an extensive library of customs information and trade documentation for more than 50 countries covering over 95% of the world’s trade flows. Trade Automation Services is available either as an on-line web application (www.dhl.com/tas) or as a set of Application Programming Interfaces (APIs) that allow customers to seamlessly access and utilise this rich source of trade information from within their own IT applications.

GTS was developed to meet the needs of DHL’s customers worldwide, with an initial roll-out in the Asia Pacific region. DHL will continue to work closely with customers on enhancing the current offering to fulfill the mutually beneficial objective of making cross-border trading easier.

New facility positions DHL for enhanced growth in Thailand and Indochina

Bangkok, 13 November 2006 – DHL, the world’s leading express and logistics company, today inaugurated its new DHL Express Bangkok Hub at Suvarnabhumi International Airport, Thailand. The US$22 million (THB 825 million) facility underpins DHL’s long-term growth strategy, and is part of DHL’s latest investments in Asia Pacific.

To further strengthen its market-leading position and to capture the thriving intra-Asia and international trade, DHL has been focusing on expanding its network infrastructure and capacity building in Asia Pacific. With the new DHL Express Bangkok Hub, DHL will ensure that it is well-placed to fulfil increasing customer needs and improving international trade flows. The Bangkok Hub, together with Hubs in Hong Kong, Singapore, Seoul, Sydney and Tokyo as well as gateways in Asia Pacific countries, forms a powerful hub-and–spoke network that channels shipments across Asia Pacific and beyond seamlessly and around the clock.

The new DHL Express Bangkok Hub will serve as a gateway into the Indochina region, including Thailand. Indochina has achieved good economic growth in the past decade. The continuation of this strong economic performance depends on an efficient logistics infrastructure and adequate transportation networks.

Scott Price, Chief Executive Officer, DHL Express - Asia Pacific, said: “The new Bangkok Hub reinforces DHL’s commitment to Thailand and the region. It is strategically positioned for us to meet our business growth in Thailand, as well as the neighbouring countries. The new facility also provides our customers with increased speed, reliability and greater capacity, to boost their time-to-market in an increasingly competitive international marketplace.”

Mr. Thavatvong Thanasumitra, Chairman of Bangkok Flight Services (BFS), said, “Amidst the increasing trade volumes between Thailand and the region, the new DHL Express Bangkok Hub reflects DHL’s strong confidence in the country. We strongly believe that the new DHL facility will jointly grow with us.”

The DHL Express Bangkok Hub, measuring a total area of more than 12,000 square meters – about the size of 40 tennis courts - with almost 10,000 square meters of warehouse space, is five times larger than the former facility at Don Muang Airport. Located next to Suvarnabhumi International Airport’s cargo apron and runway, it will ensure maximum service efficiency and improve speed in cargo processing. With over 210 employees, the Hub has the capacity to handle over 23,000 pieces hourly, with more than six million shipments per year.

In addition, the new DHL Express Bangkok Hub will house a Quality Control Center (QCC) – the second in Bangkok – which will be operational 24 hours a day, seven days a week. The DHL QCCs are a network of regional and country quality control centers that proactively monitor all DHL shipments in the air and on the ground round the clock. As part of DHL’s continuous service enhancement, a new groundbreaking global shipment management system – Quality Shipment Monitoring System (QSMS) – was introduced in Thailand in early November 2006. A leap in DHL’s customer service-enhancing technology, the QSMS has the unique capability and feature to alert analysts based at Quality Control Centers (QCCs) in the countries when certain operational actions do not happen within a fixed set of timings. This real-time monitoring of individual shipments door-to-door allows better issue management as it enables DHL to identify potential problems, and recommend rectification strategies before the situation is magnified.

To further underscore DHL’s commitment to the security of customers’ shipments, the new facility has also been certified to the latest security standards, having been awarded TAPA Class ‘A’ safety certification.

The opening of the new DHL Express Bangkok Hub is the latest in a series of infrastructure developments across the DHL Asia Pacific network. Over the past few years, DHL’s investments in the region have totalled more than US$1.7 billion, with a focus on the development of dedicated infrastructure, enhancements of existing hubs and gateways, technology, and the continuous expansion of DHL’s dedicated air network, to serve customers even better.

Commits US$50 million to further strengthen its extensive network infrastructure

Singapore, 9 November 2006 – DHL, the world’s leading express and logistics company, today announced that it is committing US$50 million in South Korea for capacity expansion and service capability enhancement. This latest investment brings DHL’s total investments in South Korea to US$68 million, up from its current US$18 million, since 2001.

The bulk of DHL’s latest investment will go into expanding its current DHL Express facility at Incheon Airport. DHL will also invest in the upgrading and expansion of its service centers, including technological innovation and more than 100 new vehicles, in South Korea.

DHL’s investment plan complements the South Korean Government’s vision of establishing Incheon as a preferred logistics hub to serve the region. According to the Ministry of Construction and Transportation, the volume of air cargo between South Korea and the neighbouring region has shown significant increase, especially freight movement between South Korea and China. The total volume of air cargo between the two countries has seen an average increase rate of more than 30 per cent over the five years since 2001.

“Our commitment to South Korea is largely driven by customer needs arising from a steady flow of trade volumes into and out of South Korea,” said Scott Price, CEO, DHL Express - Asia Pacific. “We are confident that our robust network infrastructure, as well as our upgraded facilities, will not only serve the increasingly sophisticated needs of our customers, but will enable us to actively enhance our role as a trade facilitator to improve trade links between South Korea and the rest of the world.”

Proposed expanded facility
The existing DHL Express facility in Incheon is operating beyond capacity as trading volumes increase. DHL has to expand the existing 2,000 square meter facility to meet projected growth estimated by Incheon International Airport Corporation at 7 million tonnes of air cargo by 2020.

Under plans currently being reviewed by the South Korean Government, DHL will be relocating to a state-of-the-art airside facility adjacent to the foreign carrier’s airside terminal. The proposed multi-level building will cover a gross floor area of 16,500 square meters, occupying approximately 8,100 square meters of the 20,000 square meters of land on offer to DHL. The remaining land area will provide the needed capacity for future expansion and growth based on business imperatives and industry demand.

The new facility will have the capacity to handle approximately 500 tonnes per day, and triple the sorting rate for conveyable shipments to 8,000 items per hour, up from the current 2,500 shipments per hour. A new automated material handling system will also be implemented, which will improve operational capability. The airside location will provide direct ramp access to both DHL and commercial aircraft, thus reducing lodgement and recovery times of shipments to and from aircraft, resulting in the ability to process greater volumes in shorter time spans.

Other investments to boost network infrastructure
In addition to the proposed Incheon expansion plan, DHL’s extensive infrastructural development plans involve the consolidation of existing service centers and upgrading of other facilities to offer customers enhanced operational and service capabilities.

The investment covers technological enhancements, including the implementation of highly advanced logistics equipment to provide customers with faster and more accurate services, as well as security systems that have passed the certification audit for Transport Standardization Program (TSP) and Technology Asset Protection Association (TAPA). The Service Centres in Gimpo Airport, Kangbuk, and Gyeongseo are TAPA-certified. The highlight of the technology investment is the enhancement of the Quality Control Centre (QCC), an advanced technological system for real-time shipment monitoring and delivery management in both Kangbuk and Gyeongseo.

Another recent key DHL investment in South Korea is the upgrading of DHL’s Service Centre in Pusan to better serve the southern city. The expanded Service Centre now has a total land area of more than 1,220 square meters for warehousing and operational purposes. The QCC function has been implemented in the Service Centre to provide better delivery management. Other new facilities that have been inaugurated in 2006 include service centres located in the districts of Gyeongseo, Seocho, Daegu and Sacheon.

DHL has an unrivalled network infrastructure covering 85 facilities across South Korea, providing customers with better reach and transit time.

New Airbus A300-600F aircraft will provide uplift increase more than two times the current capacity

Singapore, 29 October 2006 – DHL, the world’s leading express and logistics company, has boosted its dedicated overnight service between Hong Kong and Nagoya by replacing its existing A330-200 passenger aircraft service with an Airbus A300-600F aircraft operated by Air Hong Kong, which DHL has a 40 percent stake in.

The new freighter - which will continue to ply between Central Japan International Airport (Centrair) located in the Chubu region of central Japan, and DHL’s Central Asia Hub at the Hong Kong International Airport - has a capacity of 45 tons, which represents an increased capacity of 125 percent, or 25 tons, from the previous belly space agreement with Cathay Pacific, and it offers more than two times the current processing capacity.

The ten times weekly service will commence operations from 29 October 2006, further strengthening DHL’s Asia Air Network. DHL’s air network currently comprises 30 destinations, served by over 20 aircraft in dedicated air operations. This allows major Asia Pacific cities and other business centers to be interconnected through DHL’s regional hubs and gateways, providing DHL’s customers with overnight services across the region.

“Over the last 12 months, we have been actively strengthening DHL’s Asia Air Network with new flights, more direct connections, technology upgrades and strategic partnerships,” said Ross Allen, Senior Vice President, Aviation - DHL Express Asia Pacific. “The Hong　Kong-Nagoya route has been experiencing steady growth in volumes since its launch last year. The upgrade of this service reflects our pledge to our customers to constantly review our operations to serve their business imperatives.”

Guenter Zorn, President of DHL Express Japan, added, “The use of a new freighter with increased capacity resonates well with our promise to our customers – made when we first opened the Chubu gateway in March 2006 – to continuously upgrade both ground and air networks, boost our service capabilities, and enhance efficiency and speed in cargo processing.”

The inauguration of DHL’s Chubu Gateway brought a host of high-level services to DHL’s customers, including maximum service efficiency and improved speed in cargo processing owing to the gateway’s location next to the runway; latest pick-up and earliest delivery times; extended shipment pick-up times of up to three hours for nearby cities like Kariya and Anjo; wider coverage for same-day dispatch, and same-day delivery that cut transport times by as much as a day.

The new freighter completes the original order of eight A300-600F planes that DHL placed together with Air Hong Kong. The freighters come with a special loading system, and a side door capable of handling large items of general freight in addition to small packages.

DHL constantly reviews its business operations and upgrades its services when necessary. In June this year, it further strengthened its partnership with Transmile, an air cargo carrier based in Malaysia, by forming a strategic network alliance that affords DHL the flexibility to add new air services or upgrade existing service offerings. More recently, DHL announced a strategic partnership with U.S.-based Polar Air to further improve its Trans-Pacific transit times and strengthen its market leadership in Asia.

Facility enhances customers’ time-to-market capabilities, shortens shipment transit times

Singapore, 13 October 2006 – DHL, the world’s leading express and logistics provider, today inaugurated its new facility at the Waigaoqiao Bonded Logistics Zone (WBLZ) in Shanghai, a move set to boost DHL’s market-leading position in China. The new Logistics Center in WBLZ boosts DHL Global Forwarding’s current investment in China to US$30 million. This is part of DHL’s total US$315 million investment in China in the past few years. DHL Global Forwarding will also invest an additional US$20 million in the next few years to further enhance the company’s network infrastructure, human resources development, as well as products and services to meet the anticipated business growth in China.

The US$3.6 million Logistics Center is located in the WBLZ, which is the first of its kind and the largest bonded logistic zone in China. The center, spanning over 10,100 square meters, will incorporate a multi-functional role of an international transfer, distribution and procurement center to enable the efficient and smooth flow of incoming and outgoing goods. With the new facility, DHL now has nine facilities in Waigaoqiao - measuring a total area of more than 50,500 square meters.

Peter Landsiedel, CEO, DHL Global Forwarding – Asia Pacific, said, “According to the latest Boeing’s World Air Cargo Forecast, air cargo markets linked to Asia will continue to lead the pack through to 2025. The highest growth is expected in the intra-Asia market at 10.8 percent per annum, and the domestic China market at 11.8 percent per year.”

“With this healthy growth forecast and the strong growth of our business, DHL is committed to continue to strengthen our extensive networks and infrastructure. We are ahead of the curve in tapping the potential in the freight forwarding market, both in the region and in China,” he added.

Situated in the heart of the Yangtze River Delta - one of the fastest-growing regions in China - WBLZ serves as a distribution center at origin, saving handling cost, and allowing immediate Value-Added Tax (VAT) refunds on locally purchased materials. For shipments sent to Hong Kong and back to mainland China for VAT refunds, WBLZ helps to save customers the round trip costs as well as transit times. WBLZ also serves as a hub for International Transshipment, Break Bulk, Consolidation and International Distribution services.

The integration of these operations within WBLZ, which houses over 6,000 international companies, and the nearby port forms a logistics hub with comprehensive service functions that further raise DHL’s service standards. The Logistics Center not only reinforces domestic multi-modal transportation capabilities and achieves economies of scale by consolidating existing sites, it will also significantly shorten the transit times for customers’ shipments as well as boost their time-to-market capabilities.

For example, by utilizing the Logistics Center’s integrated capabilities, DHL’s customers can expect transportation cost savings of up to 90 percent on air freight as compared to touring via Hong Kong, reducing about two days from transit time. For ocean freight, transportation cost savings amount up to 70 percent and transit time is shaved by four to five days.

“As a trade facilitator, the Logistics Center in WBLZ is a strategic investment to enhance our customers’ competitiveness by bringing their goods faster to markets. DHL is confident this can provide even greater support for the dynamic economic development in the Shanghai and Yangtze River Delta region,” said Mr. Landsiedel.

Besides providing features such as temperature and humidity control areas, the new Logistics Center is equipped with advanced inventory management systems, technology and comprehensive security systems. In addition, DHL’s customers enjoy value-added services such as merge-in-transit, warehousing, pick and pack, vendor management inventory and fast transfer between export and domestic distribution.

These extensive features will facilitate the handling and movement of cargo and provide DHL Global Forwarding with a platform to leverage its international logistics expertise and services in its relentless pursuit to deliver superior customer service, as well as provide smooth and efficient handling of sophisticated air and ocean freight requirements.

This latest investment reaffirms DHL’s long-term commitment to China. DHL has invested US$1.6 billion in Asia Pacific in the past few years. Recent investments by DHL Global Forwarding in China include warehouses in Shanghai Waigaoqiao Free Trade Zone, Guangzhou Huangpu Free Trade Zone, Shenzhen Futian, Yantian Free Trade Zone, as well as facilities in Beijing, Nanjing, Shanghai Pudong, Songjiang, Jiuting, and Shenzhen Nanshan. DHL Global Forwarding’s existing network in China spreads over 44 locations with coverage extended to 23 cities. By 2007, DHL Global Forwarding will further bolster its presence in China when it extends its coverage to 37 cities.

Awards cement DHL’s unrivalled “one-stop shop” ability to offer best-in-class end-to-end logistics solutions across all industries.

Singapore, 6 October 2006 – DHL, the world’s leading express and logistics company, has been recognized and applauded by readers of Lloyd’s Freight Transport Buyer Asia (FTB Asia) at the Asia Logistics Awards 2006 for its innovation, service excellence and commitment to providing customers with superior express and logistics solutions.

DHL was named Express Operator of the Year, Airfreight Forwarder of the Year, and 3PL Operator of the Year – the only company to be conferred multiple awards this year. Together, these awards reinforce DHL’s position as the market leader in the express and logistics industry in Asia Pacific.

The awards ceremony, held in Singapore last night, recognized leading companies shaping the most dynamic logistics region in the world. DHL was also a finalist in 3 other categories: Sea Freight Forwarder of the Year, Project Forwarder of the Year, and Ethical Responsibility. The accolades reaffirm the value of DHL’s relentless pursuit towards product and service enhancements to offer customers a global platform and a stronger product portfolio.

Appropriately, the criteria for Express Operator of the Year focused on reliability, cost and level of customer service. “We are honored to receive this coveted award, which underscores our number one priority of making our customers successful, mostly because it came from the most important stakeholders – our customers,” said Scott Price, CEO of DHL Express Asia Pacific. “This is a fitting tribute to the dedicated teams at DHL who put tremendous effort every day to ensure that we continue to provide superior value proposition and more innovative customized solutions.”

“We are delighted to receive this award for the fourth time,” noted Peter Landsiedel, CEO of DHL Global Forwarding Asia Pacific, of DHL’s fourth Airfreight Forwarder of the Year win in as many years. “With shortening product lifecycles and growth in demand for outsourcing, air freight logistics has become increasingly sophisticated over the past years. We believe this award is a significant testament to our capability and flexibility in managing our customers’ changing requirements efficiently.”

One of the more tightly contested awards with 5 finalists, 3PL Operator of the Year also had one of the most interesting criteria: ‘ability to understand the client’s business’. “The award speaks volumes of our commitment to respond to the evolving needs of our customers,” remarked Humberto Florez, CEO of DHL Exel Supply Chain Asia Pacific. “We will continue to leverage synergies between the different business units to deliver industry-specific end-to-end logistics solutions across all industries, as our customers have come to expect from us.”

The awards follow a series of recent DHL initiatives to tap growth opportunities in Asia Pacific, especially in China. Recent developments include a US$110 million expansion of the Central Asia Hub; the launch of a strategic alliance with Transmile to boost current service offerings; a US$3 million build-to-suit facility in Cengkareng, Indonesia; a US$1.58 million cargo hub facility at the Incheon International Logistics Center in Seoul; and a state-of-the-art Asia Healthcare and Life Sciences Hub in Singapore.

The annual awards ceremony is organized by Lloyd’s Freight Transport Buyer Asia (FTB Asia). Through votes cast by readers of FTB Asia and the Asian readers of Containerisation International and International Freighting Weekly, finalists were short-listed in each of the 15 categories – ballot forms are numbered and traceable to prevent companies voting for themselves or voting more than once. An independent panel of 15 judges then selected the winners.

Other prestigious accolades that DHL has clinched this year include: Airfreight Forwarder of the Year at the inaugural FTB Asia China Logistics Awards; Best Express Operator for the 20th consecutive year, Best Lead Logistics Provider (4PL), Best 3PL, Best Air Freight Forwarder, Best All Cargo Airline, and Best Air Cargo Carrier – Europe at the renowned 2006 Asian Freight & Supply Chain Awards; CIO Award at the CIO Asia Conference and Awards; and the Platinum Award at the Reader’s Digest Trusted Brand Awards – the first company to have won it for two consecutive years.

More than 100 beneficiaries and their families enjoy ride on DHL Balloon

Singapore, 1 October 2006 – DHL, the world’s leading express and logistics company, today celebrated International Children’s Day by inviting more than 100 Club Rainbow (Singapore) beneficiaries and their families on a memorable ride on the DHL Balloon.

Gracing the occasion was Guest of Honor Zainudin Nordin, Mayor of Central Singapore District. Together with Alec Ang, General Manager, DHL Express - Singapore, the Mayor rode the DHL Balloon - the only such attraction in South East Asia – with the children and their families. Located at Tan Quee Lan Street, the DHL Balloon is a tethered gas balloon fitted with a gondola that can carry a maximum of 29 passengers up to a height of about 150 meters. From such a vantage point, the riders can have a panoramic view of Singapore.

The sponsorship of the ride on the DHL Balloon is aligned with Supporting Future Generations, an initiative under DHL’s regional Corporate Sustainability program that aims to support children and youth with access to quality healthcare, education and a sustainable environment.

Scott Price, CEO, DHL Express – Asia Pacific, said, “We are delighted to help provide some joy for the children. DHL strongly believes in nurturing the future generations. Through our Corporate Sustainability programs worldwide, we aim to be actively involved in helping to create a conducive environment for their healthy development.”

Gregory Vijayendran, President, Club Rainbow (Singapore), said, “We are thrilled that DHL has stepped forward to provide the children and their families a wonderful opportunity to spend quality time together on this momentous and meaningful occasion of International Children’s Day. I am sure that a number of the children have heard or seen the DHL Balloon prior to today, but today the dream ride has become a reality. This is truly a valuable social support for future generations and is synergistic with Club Rainbow’s aims.”

Club Rainbow (Singapore) is a charity committed to help children suffering from a range of chronic and life-threatening illnesses. The charity currently supports more than 430 children and their families.

DHL and Club Rainbow (Singapore) have a history of successful partnerships on community projects. Most recently, in June 2005, DHL invited over 400 children and their families from Club Rainbow (Singapore), as well as the Children's Cancer Foundation, to a special screening of the animation film Madagascar.

In Singapore, DHL actively participates in organizing a number of Corporate Sustainability activities. Recently, DHL sponsored the delivery of re-conditioned computers from Singapore to Vientiane in Laos and Ulaanbattar in Mongolia. For this, DHL was presented with the Corporate Humanitarian Award from Youth Challenge Singapore.

Other recent DHL initiatives in Singapore included the ongoing Veggie Express – a weekly program that delivers vegetables and fruits to 500 needy Lions Befrienders’ beneficiaries, and Joy Luck Express –where 500 Lions Befrienders’ beneficiaries received Lunar New Year goodie bags, with about 70 of them treated to a lo hei luncheon.

Innovative system allows for real-time proactive shipment tracking

Singapore, 19 September 2006 – DHL, the world’s leading express and logistics company, has initiated a new generation of global shipment management system known as Quality Shipment Monitoring System (QSMS) across 10 countries in its Asia Pacific network, providing customers even greater peace of mind.

The QSMS had undergone 12 months of rigorous testing to determine the operational feasibility before it was implemented in the 10 markets -- Australia, Hong Kong, India, Indonesia, Japan, Korea, New Zealand, the Philippines, Singapore, and Taiwan. Six more markets – Bangladesh, China, Malaysia, Pakistan, Sri Lanka and Thailand -- are expected to launch the enhanced system by the end of 2006, and the system will be operational in all 41 countries and territories in Asia Pacific by the end of 2007.

The enhanced system is a leap in DHL’s customer service-enhancing technology. The QSMS has the unique capability and feature to alert analysts based at its Quality Control Centers (QCCs) in the countries when certain operational actions do not happen within a fixed set of timings.

For example, previously in the event of a flight delay due to bad weather, this information will only be reactively available to the DHL network after the flight has departed. However, with the QSMS, the latest flight status will be provided to the QCC analysts within five minutes of a flight delay, and this information will be immediately accessible to the network. This provision of real-time freight monitoring enables DHL to proactively inform customers on the status of their shipments, and respond instantly to potential shipment delays, thus saving customers precious money and time.

“There are several ‘Control Centers’ out there. The difference with ours is that we are able to monitor individual shipments door-to-door in real time. This allows us to proactively manage the shipments and inform customers immediately of any delays,” said Charlie Dobbie, Senior Vice President, Operations - DHL Express Asia Pacific. “The implementation of the QSMS adds a new dimension to our service offerings, giving our customers additional peace of mind on the status of their shipments.”

Dan McHugh, Senior Vice President, Commercial – DHL Express Asia Pacific, said, “This latest service enhancement is part of DHL’s commitment to offer the best-in-class services to our customers. We understand that speed and reliability are principal to our customers’ success. The QSMS’ proactive and early notifications bring our customer focus approach to a higher level.”

The QSMS enables DHL to proactively monitor shipments from the moment they are picked up by couriers. The movement of these shipments - from pick-up points to DHL’s service centers, and from aircraft freighters to the final delivery - are monitored at 17 different check points, thus providing real-time visibility across the entire network. The QSMS’ early-warning feature provides better issue management as it enables DHL to identify potential problems, and recommend rectification strategies before the situation is magnified.

The QSMS is installed in DHL’s Quality Control Centers that are strategically located across the region and connected to DHL’s Asia Pacific Quality Control Center (APQCC) in Singapore. The DHL QCCs are a network of regional and country quality control centers that monitor all global DHL shipments in the air and on the ground around the clock. They connect seamlessly within the network and its regional counterparts to increase transparency, flexibility and shipment efficiency for customers.

State-of-the-art facility provides customers with competitive time-to-market advantage

Jakarta, 24 August 2006 – DHL Global Forwarding, the air and ocean freight arm of DHL, today reaffirmed its long-term commitment in Indonesia with the opening of a US $3 million state-of-the-art facility at Soewarna Business Park in Cengkareng, Jakarta.

The new 6,000-square-meter facility will consolidate DHL Global Forwarding’s Jakarta logistics, office and administration operations into a single location, becoming DHL Global Forwarding’s largest office and logistics complex in Indonesia. The new facility complements DHL Global Forwarding’s existing network of seven offices and warehouses in Indonesia, including the recently opened logistics centers in Sunter and Balikpapan.

Located just minutes away from Soekarno-Hatta International Airport and less than 30 minutes from Tanjung Priok port, the new facility will provide a considerable time-to-market competitive advantage, especially for customers in the fast-moving consumer goods, electronics, pharmaceuticals and telecommunications industries.

The design and construction of DHL Global Forwarding’s new facility was undertaken on a “build-to-suit” concept. The result is a multi-purpose complex that allows DHL Global Forwarding to carry out all of its incoming and outgoing shipping operations and the related logistics services under one roof.

“As businesses and their supply chains become more complex, companies will increasingly outsource the management of their logistics and warehousing to specialists like us,” said Tim Wong, Managing Director, DHL Global Forwarding Indonesia. “We see warehousing, distribution and supply chain management as the fastest growing areas in our business and this is reflected in the double-digit growth in the demand for our services. The opening of our new facility is both a timely response to this demand and growth potential.

“We are proud of this new facility because of the way it has been designed and built to enhance our control of the environment by providing improved safety and security for the way we work. It even includes special facilities such as temperature-controlled warehousing for goods that are temperature sensitive, such as life-science and pharmaceutical products,” he added.

Said Robert Yang, Senior Vice President, DHL Global Forwarding South East Asia, “There are few global forwarding companies who are able to offer the kind of innovative products and solutions needed to access the global market successfully. DHL’s leadership position is further strengthened by our recent worldwide integration with Exel to create the world’s single largest freight and logistics entity capable of providing true end-to-end solutions for our customers.

“Our market dominance is also being strengthened through investments. We have invested more than US $1.6 billion across our business in terms of enhancing facilities, expanding and upgrading our logistics capabilities and infrastructure across the region. The opening of our new facility in Indonesia is an extension of that strategy. More important, it reflects our total confidence in and commitment to Indonesia and our thousands of customers in this country.”

DHL Global Forwarding is a major player in the provision of IT-supported logistics solutions for companies in engineering manufacturing, fast moving consumer goods, technology/telecommunication, pharmaceuticals and energy, as well as in the highly specialized area of industrial projects which involves large-scale, heavy load installation.

TDD connects Asia Pacific to 22 countries in Europe; Pakistan, Bangladesh and Sri Lanka to join the Asia Pacific TDD cluster

Singapore, 3 July 2006 – DHL, the world’s leading express and logistics company, announced today that it has expanded the Time Definite Delivery (TDD) product offering to include Worldwide Parcel Express (WPX) shipments with customs value and commodity restrictions. In addition, DHL will also be introducing a TDD Import Express (IMP) service for intra-Asia and Asia Pacific to Europe shipments.

A suite of time-definite delivery products, DHL’s TDD portfolio comprises StartDay Express, which offers guaranteed door-to-door delivery by 9 am, and MidDay Express for deliveries by noon. At the same time, to support growing trade within Asia Pacific countries, DHL also recently launched its TDD product offering to Pakistan (Karachi)*, Bangladesh (Dhaka)* and Sri Lanka (Colombo)* from March 2006 and China (Beijing) from April 2006, bringing the extension of DHL’s unique TDD service in Asia Pacific to 38 cities, across 17 countries.

DHL’s customers can now leverage on the combined benefits of TDD and Import Express (IMP) through the launch of the TDD IMP service for intra-Asia and Asia Pacific to Europe shipments. Import Express is a fast and reliable service that allows DHL’s customers to import goods from overseas suppliers. With this new service, customers will not only gain from the exemplary super fast service provided by TDD, they can now also leverage the incorporated IMP benefits, such as the simplicity and control of one point of contact, one fixed price and one invoice for all their import requirements, with a centralized billing -- significantly increasing the convenience of speedy cross-border shipments.

“The extension of the TDD products to include dutiable and heavier shipments - and the launch of our revolutionary TDD Import Express service - is a significant step in our efforts to enhance our service offerings for our customers. Most importantly, this latest development would be a big boost for our customers who are in need of an urgent service for their time-sensitive shipments, both within Asia and from Asia Pacific to Europe, without going through the hassle of multiple billings, as the TDD Import Express service would fulfil both these needs”, said Scott Price, Chief Executive Officer, DHL Express Asia Pacific.

The main beneficiaries of this expanded TDD product offering, parcels with customs value and TDD Import Express services, are companies within the technology, import and export industries and especially those in the garment or textile industry as now they would be able to send their urgent time sensitive parcels from Asia to Europe in the shortest possible time – and at the same in the most convenient way.

TDD is available within the four geographical regions of Asia Pacific, Europe, Middle East and Africa. With Bangladesh, Pakistan and Sri Lanka joining the Asia Pacific TDD cluster, DHL’s unique TDD service within this region is now extended to 38 cities, across 17 countries.

* TDD for Pakistan, Bangladesh and Sri Lanka at the moment is only available for outbound documents

Kuala Lumpur, 26 June 2006 – DHL, the world’s leading express and logistics company, today announced that it has signed a long-term strategic network alliance with Transmile, an air cargo carrier based in Malaysia. The initial five-year agreement will allow DHL the flexibility to add new air services or upgrade existing service offerings to its customers.

Through the partnership, both parties will work closely on the strategic development of both intra-Asia and inter-continental air services, to meet the booming trade within the region and beyond. According to the WTO International Trade Statistics 2005, intra-Asia trade in 2004 totaled US$1.2 trillion. In terms of intra-continental trade, this is second only to intra-Europe trade. Trade between Asia and Europe was worth about US$725 billion, while trade between Asia and North America recorded US$782 billion.

The new strategic network alliance with Transmile will boost DHL’s current service offerings to its customers, and significantly strengthens DHL’s market-leading position in the region. Currently, through guaranteed blocked space with Transmile, DHL’s customers already enjoy air connections beyond Hong Kong to the United States, as well as to Asia Pacific countries such as India, Indonesia and Vietnam.

The enhanced partnership comes shortly after the recent upgrading of DHL’s 2,200sqm gateway facility at Sultan Abdul Aziz Shah Airport in Subang, Malaysia. With regular, scheduled Transmile services operating at the Subang facility, DHL’s customers in the Klang Valley gain a half-day delivery advantage for shipments to Asia Pacific, Europe and the west coast of the United States, as well as extended pick up cut-off times of up to two hours.

DHL offers a direct, ten times weekly service out of Subang to and from DHL’s Central Asia Hub (CAH) in Hong Kong – DHL’s major hub in the Asia Pacific and a gateway to China – operated by Transmile. The CAH, the largest facility of its kind in Asia, links DHL’s customers in the region with DHL’s global network.

“The strategic alliance is an important step for both DHL and Transmile, as it offers us opportunities to tap on the growth of intra-Asia and inter-continental trade volumes to elevate the strategic importance of Malaysia and other Asian countries in world trade,” said Scott Price, CEO, DHL Express - Asia Pacific.

“Our strategic alliance with DHL is a win-win scenario for both of us as we strongly believe that the alliance will be mutually beneficial to both DHL and us, with the main benefactors being our customers as it will significantly enhance our value propositions to them,” said Tun Ling Liong Sik, Chairman, Transmile Group Berhad.

DHL has invested US$1.6 billion in Asia Pacific in the last few years to strengthen its network infrastructure, to meet the evolving demands of customers. In Malaysia, DHL has invested US$1.3 million in its new gateway at Subang, US$65 million in its Global Information Services Center in Cyberjaya, and US$7.9 million into DHL Global Forwarding’s largest logistics center in Kuala Lumpur.

Singapore, 19 June 2006 – DHL, the world’s number one air and ocean freight provider, announced today that it has completed the relocation of its airport operations to a new and larger cargo hub facility at Incheon International Logistics Center (IILC) in Seoul, South Korea, with immediate effect.

The €1.25 million, state-of-the-art 2,209 square meter facility developed by DHL Global Forwarding will provide an extensive spectrum of logistics services to customers including air freight import and export services, customs clearance, bonded warehousing, consolidation and distribution service. Customers will benefit from the new facility’s capability to offer a half-day shorter turnaround time and its value added re-consolidation of product and logistics services for re-exported products.

“The relocation to a larger cargo facility is an essential step in enhancing our service offerings to our customers and most importantly, it will allow us to offer the whole spectrum of logistics services from one facility, thus providing customers with even easier access to our extensive logistics services. Our commitment to Korea also complements the government’s vision to develop Korea as a North Eastern Asia logistics hub to penetrate into the surrounding countries,” said Peter Landsiedel, CEO Asia Pacific, DHL Global Forwarding.

The investment in Korea is part of DHL’s strategy to upgrade its existing facilities to bolster its extensive networks and infrastructure in Asia Pacific and to ensure its customers continue to receive superior service. DHL has invested over US$1.6 billion in Asia Pacific to date.

Incheon International Logistics Center in Seoul, South Korea, is composed of a consortium sponsored by Korea International Freight Forwarders Association with 48 shareholders since 2004. Its prime location in the Free Trade Zone area means that companies registered with the Zone are exempted from customs duties, taxes, or declaration of imports for transit shipments and foreign products used and consumed.

Phase II in China

Singapore, 08 June 2006 – DHL Global Forwarding has announced its successful bid to provide transportation services to CNPEC (China Nuclear Power Engineering Company) for the Ling Ao nuclear power station project, Phase Ⅱ. Through Danzas Z.F. Freight Agency Co. Ltd, its subsidiary company in China, DHL Global Forwarding will establish a logistics solution for all the nuclear power station equipment. The equipment is valued to be worth over US$600 million.

Ling Ao Phase II equipment transportation is a top-class industrial logistics project including over 200 pieces of expensive, over-sized and over-weight equipment. In winning the contract, DHL Global Forwarding outbid many famous logistics providers - and was awarded this first ever logistics tender awarded by CNPEC following several rounds of technical and commercial tenders and clarification.

“DHL was selected after a rigorous selection process where we concluded that it was the only logistics provider that was able to offer the right blend of global resources, industry-leading information technology capabilities and dedication to customer service that will be required to undertake this complicated and massive project,” said a senior manager from CNPEC.

“We are delighted to be part of the Ling Ao Nuclear Power Station Phase II project, an outstanding initiative by the Chinese government to generate the power necessary to further fuel economic growth in the country. We are confident that our role and experience gained from this project which will further elevate our leadership position in China,” said Peter Landsiedel, CEO Asia Pacific, DHL Global Forwarding.

Ling Ao nuclear power station, Phase II project is another significant milestone for DHL Global Forwarding in China. This win follows recent successes in securing contracts with BP Zhuhai PTA, SINOPEC & AKER KVAERNER Yanbu Polyolofins Petrochemical Complex, and Shanghai Pearl Line No. 3.

Ling Ao Nuclear Power Station Phase II project is the sole nuclear plant launched off in China’s 10th Five-Year Plan (2001-2005). With a total investment of more than US$3 billion, the nuclear power station will be able to produce 2000 MW of electricity through its two pressurized water reactors. It is the 3rd large-scaled commercial nuclear power station project built by CNPEC, after the famous Dayabay Nuclear Power Station and Ling Ao Nuclear Power Station, Phase Ⅰ.

Singapore, 02 June 2006 – DHL, the world’s leading express and logistics company, today announced the appointment of Florence Noblot to the position of Senior Vice President, DHL Global Customer Solutions (GCS) for the Asia Pacific region, based in Singapore, with effect from 1 May 2006. GCS is the industry’s first customer management solutions unit that DHL launched in 2004 to manage its top global customers.

Florence succeeds Paul Coutts who is promoted to head the Global Mail Division of DHL as a Member of the Divisional Board Mail International for Europe.

Prior to this role, Florence held dual functions as Vice President of Audio Video Telecom industry and Head of GCS Regional Team in China. Her responsibilities include the management, as well as the development of a global industry strategy to strengthen DHL’s leadership position in Asia Pacific.

“Florence is an outstanding and charismatic leader, who brings with her an extensive knowledge of the logistics industry. Her vision, experience and leadership skills will further propel the growth of the GCS team in this region”, said, Bernd Flickinger, Chief Operating
Officer, Global Customer Solutions.

Paul added, “I am confident that under Florence’s leadership, GCS will continue to register impressive growth rates. Her hands-on knowledge of day-to-day operations and ability to oversee the more strategic elements of supply chain management, as well as her extensive experience in working in large organisations in various functional roles across multiple geographic regions, makes her the ideal person to lead the GCS team in Asia Pacific”.

“I am very pleased to accept this exciting and new challenge. My prior experience in leading the Audio, Video, Telecom Industry Group in Asia Pacific and the GCS Regional team in China has provided me with extensive exposure to key markets of GCS and this will be useful in my plans to seek new growth opportunities for GCS while setting new benchmarks in providing excellent customer service to our customers,” said Florence.

Florence joined DHL France in 1993 as Country Global Account Manager and went on to assume various management positions in DHL.

New Singapore facility first licensed center to handle cytotoxic drugs

Singapore, 30 May 2006 – DHL Exel Supply Chain celebrated the official launch of its Asia Healthcare Hub on Friday May 26 with a gathering of customers and senior executives from across the region. “DHL Exel Supply Chain’s latest investment in a dedicated Healthcare and Life Sciences logistics facility is further testament of our commitment to Singapore as a major pharmaceutical and life sciences hub for South East Asia,” remarked Humberto Florez, CEO – Asia Pacific, DHL Exel Supply Chain.

The new Singapore center, operated and managed by trained pharmacists and healthcare professionals, is designed specifically to meet the challenging and evolving supply chain needs of leading life sciences and pharmaceutical companies as they expand throughout the region. “The new Asia Healthcare and Life Sciences Hub’s key focus is to deliver industry-specific end-to-end supply chain management solutions, supported by leading edge IT solutions, to companies in the pharmaceuticals, hospital and medical equipments sectors,” added David Ward, Vice President, Healthcare, Asia Pacific for DHL Exel Supply Chain.

Key services offered in the new 30,000 square foot facility near Changi Airport include the handling and support of regional clinical trials, cold-chain management, hospital logistics, temperature controlled storage, customized packaging and repackaging services, warehousing, and dangerous goods storage – including cytotoxic materials, all licenced and regulated by the Singapore Health Sciences Authority.

“In Asia, the healthcare industry is growing at an accelerating pace to support an aging population base,” added Mr. Florez. “With increasing public demands for high quality drugs and medical services, healthcare and life sciences companies are facing new challenges – particularly in the logistics and supply chain management sectors – with very different market landscapes across the region. Working with a proven supply chain partner, Like DHL Exel Supply Chain, that both understands those market dynamics and truly knows the pharmaceutical and life sciences industry is paramount to many companies’ success.”

The recently opened healthcare hub boasts a number of unique features that enables it to meet the extremely demanding needs of the world’s leading pharmaceutical and life sciences companies. The packaging chamber contained within the facility is the first in Singapore to obtain a cytotoxic operational license from the Health Sciences Authority. Secondary packaging for cytotoxic materials is done in a specially built room, where air can circulate in but not out, preventing contamination to the environment in the event of an emergency. The hub is further protected by other safeguards including separate storage and staging areas, special facilities for toxic cleansing, an emergency alarm and exit in case of contamination, and a specially trained cleaning crew on round-the-clock standby.

In addition to the highly sensitive cytotoxic handling facilities, the healthcare hub also boasts a Clinical Trials department designed specifically for handling and repackaging clinical trials; specially designed cold room and cold chain management solutions, including chiller rooms and freezer units with temperatures set between 2°C and 8°C as well as between -10°C and -22°C respectively, guaranteeing optimal storage conditions; all supported by fully integrated IT solutions and DHL’s unparalleled global logistics network.

DHL Exel Supply Chain’s Asia Healthcare and Life Sciences Hub began operational services in April 2006 and is already in the process of planning for the further expansion of its Changi facilities to meet the increasing supply chain demands of its growing customer base.

DHL honored with Reader's Digest Trusted Brand Platinum and Gold Awards in Airfreight/Courier Service Category

Singapore, 3 May 2006 – DHL, the world’s leading express and logistics company, continues to cement its leadership position in the industry in Asia by again winning the prestigious Asia Platinum Award in the Airfreight/Courier Service Category at the eighth annual ‘Trusted Brand Awards 2006’ (formerly known as SuperBrands) organized by Reader’s Digest.

DHL is the first company that has been awarded the Platinum Award for the Asia region for two consecutive years.

In addition, for the same category, DHL received the Platinum Award in the ‘Trusted Brand Awards’ surveys conducted in Hong Kong and Malaysia, as well as the Gold Award in Singapore, Philippines, Taiwan, Thailand and India. DHL has been recognized with the Platinum Award in Hong Kong for the past three years, and won its first Gold Award in India, a market that was recently included in the survey.

The Platinum Award represents the highest honor conferred on a brand in the annual survey. Only brands with a rating score two times or better than that of the nearest competitor receive the Platinum Award. Gold Awards are given to brands that score clearly above their competitors. A Gold brand must achieve three times the nearest rating score of the next brand, or two times plus reach an average overall quality rating of four or above.

Scott Price, Chief Executive Officer, DHL Express – Asia Pacific, said, “Awards such as these serve as testaments of our customers’ recognition and support for our continued pursuit of service excellence. As a brand and an organization, we are honored to be receiving this award yet again. It is a significant endorsement of DHL’s capabilities in providing top-notch supply chain solutions to our customers.”

Dan McHugh, Senior Vice President, Commercial – DHL Express Asia Pacific, noted, “At DHL, we strive to be truly indispensable to our customers in every way. In doing so, DHL is constantly exploring how we can go ‘all the way’ to meet and exceed our customers’ expectations, in providing the best possible products and services. Winning these awards is a positive indication that our customers agree with this approach.”

These latest awards are just a few of the many accolades DHL has won in recognition of its dedication and commitment to providing customers with top-notch express and logistics solutions. Just last week, DHL was awarded Best Express Operator for the 20th consecutive year at the prestigious 2006 Asian Freight & Supply Chain Awards organized by Cargonews Asia. In April 2006, DHL was conferred the prestigious CIO Award at the CIO Asia Conference and Awards, for its innovative “Supply Chain Optimization” project that it developed for its customers.

Reader’s Digest has been conducting its annual consumer brand preference survey for almost a decade, awarding Asia’s top performing brands as voted by consumers. The exhaustive survey is a region-wide initiative covering 42 categories of products and services. The survey is carried out in seven key markets across Asia – Hong Kong, India, Malaysia, Singapore, Taiwan, Thailand and the Philippines – and polls thousands of consumers in each market through questionnaires and telephone interviews. Participants vote for their single favourite brand in the 42 categories of products and services based on six brand attributes – quality, value, innovation, trustworthiness, image, and understanding of customer needs.

Five other awards further reinforce DHL’s market leadership position in Asia Pacific

Singapore, 28 April 2006 - DHL, the world’s leading express and logistics company, has been named Best Express Operator for the 20th consecutive year at the prestigious 2006 Asian Freight & Supply Chain Awards last night, strongly reflecting the company’s market leadership and service excellence in air express offerings in Asia Pacific.

The ceremony, held in Kuala Lumpur, also recognised DHL in 5 other categories: Best Lead Logistics Provider (4PL), Best 3PL, Best Air Freight Forwarder, Best All Cargo Airline, and Best Air Cargo Carrier - Europe. Together, the awards cement DHL’s unrivalled “one-stop shop” ability to offer customised end-to-end logistics solutions across all industries.

The Best Express Operator award is in recognition of the superior value proposition that DHL provides its customers and is a clear indication of customers’ confidence in DHL’s flexible and reliable express delivery solutions. DHL is the only company to have won the Best Express Service (renamed Best Express Operator in 2003) award since the Asian Freight Industry Awards – the predecessor of the AFSCA – was inaugurated in 1987.

“We are extremely honoured to receive these accolades,” said Scott Price, Chief Executive Officer, DHL Express Asia Pacific. “The awards speak volumes of DHL’s commitment to respond to the evolving needs of our customers across all markets. We will continue to strengthen our extensive networks and infrastructure and service offerings in the region to continue to provide a full suite of innovative, industry-shaping supply chain solutions for our customers.”

Peter Landsiedel, Chief Executive Officer, DHL Global Forwarding Asia Pacific, noted: “The awards are a significant testament and tribute to our DHL team, who have put tremendous efforts to ensure strong ties with our partners and customers alike. Our management and team

will strive to leverage our wide network base to provide quality services, while keeping ahead of trends, to meet customers' needs.”

The awards follow a series of recent DHL initiatives to tap growth opportunities in Asia Pacific, especially in China. Recent developments in China include the launch of its First in China strategy on 17 April during the kick-off of DHL-Sinotrans’ 20th anniversary. DHL has, since 2003, invested about US$300 million to reinforce its market leadership position in China, and new initiatives this year include the construction of a new DHL-Sinotrans headquarters in Beijing and increasing the number of branches from 56 to 72.

Other significant investments in Asia Pacific include: a US$110 million expansion of the US$100 Central Asia Hub in Hong Kong last October, six years ahead of schedule to meet growing demand; a US$250 million investment in India; a 50/50 joint venture with New Zealand Post’s Express Couriers Limited; and a US$16 million investment in the Oceania Hub in Australia, the largest of its kind in the Oceania region.

DHL is now the only international express player with domestic offerings in two Asian giants – China and India, as well as in New Zealand for the Oceania region. To date, DHL’s investments in the region over the past several years total over US$1.6 billion.

The AFSCA is organised by Cargonews Asia, a leading freight industry newspaper in the region, and is widely acknowledged as the industry’s most celebrated accolade which seeks to recognize and honour outstanding shippers, logistics providers and cargo transport companies. More than 12,500 Cargonews Asia readers were polled – the only Asian freight awards to rely solely on customer satisfaction – to select companies that are the best service providers in 41 industry-specific categories of this year’s AFSCA.

DHL Moves 50,000 kg of Air Freight Supporting “Mission: Impossible III” as Official Shipping & Logistics Partner

Singapore, 25 April 2006 - From May 3, cinemas across major cities in Asia Pacific will screen this season’s most anticipated action-thriller, “Mission: Impossible III” – and DHL, the world’s leading express and logistics company, played a pivotal role behind the cameras. Paramount Pictures chose DHL as its official shipping and logistics partner for the motion picture.

To showcase its support for this partnership, a suit of creatives including a TV commercial (produced jointly by DHL and Paramount), outdoor advertising, a special microsite - <A HREF="http://www.dhl.com/mi3" TARGET="_blank" >www.dhl.com/mi3</A> - and other marketing material was created and rolled out at country levels.

DHL’s "Mission Impossible III" related advertising is part of its global campaign and opens with print advertisements showing Dirk Ravensteiner, the DHL manager who managed the logistics for 50 tons of air freight used in the production of the Hollywood blockbuster "Mission Impossible III" around the clock and around the world.

DHL was chosen by Paramount Pictures as its official shipping and logistics partner for the motion picture and played a pivotal role behind the cameras as it went all the way with its ‘can-do’ spirit, which make things possible not just behind the scenes but also for its customers globally.

Managing the transportation and logistics for the high-octane action film was no easy mission, but DHL accomplished the necessary tasks, which aptly ties in to the slogan of “Accepting Impossible Missions Daily” for DHL’s movie related advertising.

The DHL team worked 24/7 with Paramount Pictures to deliver the movie sets and equipment around the world. DHL was involved in everything from arranging a charter flight from Beijing to Los Angeles to packing, crating, and shipping technical equipment to numerous filming locations in Italy, the United States, China and Germany. Six pallets of cars, camera gear, film material and numerous props, weighing more than 50,000 kg, were shipped by land, sea, and air with the involvement of various DHL business units including Express and Global Forwarding.

“Time is money – and that’s never more true than in the movie business. Even the smallest delay can result in significant costs,” explains Mark Bakshi, president of feature production management for Paramount Pictures. “Therefore, we looked for a logistics partner that was not only fast and reliable, but also experienced in handling special consignments around the world.”

“DHL and the movie themes highlighted in the Mission Impossible trilogy have a lot in common – both stand for qualities such as high-tech, innovation, speed and teamwork and both have been tasked with making the impossible possible,’” said Scott Price, Chief Executive Officer, DHL Express Asia Pacific. “This movie created an excellent platform for us to highlight these attributes to our customers globally in a more dynamic way, through both visuals and audio.”

Dan McHugh, Senior Vice President – Commercial, DHL Express Asia Pacific, added, “All around the world, 285,000 DHL employees in 220 countries and territories know our customers’ businesses and solve their problems, everyday. This partnership with Paramount Pictures is just one step further to highlighting DHL’s spirit of going “all the way” to meet and exceed our customers’ expectations.”

DHL’s campaign support for Mi3 will run from Mid April until the end of May 2006 - depending on the individual countries’ movie launch dates.

DRT Asia Pacific launched by DPWN Chairman is first initiative arising from partnership with the UN

Singapore, 21 April 2006 – DHL today announced the launch of its first Disaster Response Team (DRT), called the DHL DRT Asia Pacific, to be based in Singapore. DHL is a brand of Deutsche Post World Net, the world’s leading express and logistics company. The DRT is the first visible product of DHL’s strategic partnership with the UN System in the field of Disaster Management. The task of the DRT is to ensure that relief reaches people quickly and effectively by reducing bottlenecks at airports close to the scene of major natural disasters.

“By setting up Disaster Response Teams, DHL is enhancing its commitment to supporting the United Nations and the international community’s humanitarian missions on a long-term basis,” Dr. Klaus Zumwinkel, Chairman and CEO of Deutsche Post World Net pointed out. “We have already gained extensive experience in responding to recent major natural disasters.”

DHL employees were actively engaged in providing humanitarian assistance in the aftermath of the 2004 Indian Ocean tsunami, as well as after Hurricane Katrina in the United States in the summer of 2005 and last year’s South Asian earthquake in Pakistan. In December 2005, DHL entered into a partnership with the United Nations Development Programme (UNDP) and the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) in the area of Disaster Management. It is the aim of DHL and OCHA to establish a global network of Disaster Response Teams.

Dr. Vivian Balakrishnan, Singapore Minister for Community Development, Youth and Sports and Second Minister for Trade and Industry, is the Patron of the DRT in Singapore.

“This cooperation underlines the important role that companies can play in complementing the UN’s programs to benefit more people across the world,” said Dr. Puji Pujiono, Regional Disaster Response Advisor for Asia, OCHA.

DHL’s Disaster Response Teams will apply their professional knowledge of logistics and organize the handling, warehousing and loading of relief goods at the airport for onward transportation in an effective manner. As a result, people in need receive relief supplies quickly.

Scott Price, CEO, DHL Express Asia Pacific, said: “We are committed to sharing our core competence in logistics and our manpower in order to achieve this goal. And working with all our partners, we believe that we will be better prepared in the unfortunate event of a major natural disaster in the South Asian region.”

The DHL DRT Asia Pacific consists of a pool of about 80 specially trained DHL experts, who, in addition to their normal jobs at DHL, have volunteered to take part in the DRT’s humanitarian work. The teams will normally be deployed for a period of up to three weeks following a major natural disaster. By that point in time, the initial surge of international charter aircraft bringing in aid supplies has normally decreased to a manageable level for the airport authorities and their local partners to handle.

Singapore was chosen as the site for the DHL DRT Asia Pacific because of its strategic location in the region and for its excellent telecommunications, transportation and logistics infrastructure. The next Disaster Response Team will be established in Miami. It will cover the Latin America and Caribbean regions. The Disaster Response Team’s services are provided as an in-kind donation. In addition to the existing work in the field of Disaster Response, the strategic partnership between DHL and the UN System will also cover other areas of Disaster Management – such as Disaster Preparedness.

<A HREF="http://ngwauth.phx-dc.dhl.com/author/etc/medialib/sg/sg_download/drt_fact_sheet.Par.0001.File.tmp/DRT%20Fact%20Sheet%20.pdf" TARGET="_blank" >DRT Fact Sheet</A>

Investment in building flagship Express headquarters boosts commitment to Greater China to over US$900m

Beijing, 17 April 2006 – DHL, the world’s leading express and logistics company, has launched its First in China strategy on the kick off of the 20th anniversary of DHL-Sinotrans, China’s first international express joint venture. The First in China strategy reaffirms DHL’s long-term commitment to China and heralds further expansion of capacity and investment amid a boom in China’s express and logistics market.

The strategy was announced at a ceremony to launch the DHL-Sinotrans’ 20th anniversary logo, attended by Dr. Klaus Zumwinkel, Chairman and CEO of Deutsche Post World Net, DHL’s parent company, who was in China to mark the jubilee, and Mr Miao Gengshu, Chairman of the Board for the Sinotrans Group. Other senior management executives present included Mr. Zhao Huxiang, President of the Sinotrans Group; Mr. Scott Price, CEO of DHL Express - Asia Pacific; Mr. Jerry Hsu, President of DHL Express Greater China; and Mr. Wu Dongming, Managing Director of DHL-Sinotrans.

With First in China, DHL will execute a series of major initiatives in 2006, including investing about US$24 million to build the DHL-Sinotrans Headquarters, its flagship head office for its Express operations. With this investment, DHL has committed over US$900 million into its Greater China operations in recent years, including US$400 million in Air Hong Kong, its joint venture with Cathay Pacific; US$210 million in the Central Asia Hub, which serves Hong Kong and the Pearl River Delta; and US$273 million to expand and enhance its infrastructure network in China since 2003.

Under the First in China plan, DHL-Sinotrans will also increase the number of branches from the current 56 to 72 nation-wide, boosting its role as a trade facilitator and providing even more efficient support for the economic development among the different regions in China. Through a comprehensive upgrading of network, infrastructure and human resources capabilities, First in China will help DHL significantly strengthen its market leadership in China, and highlight its strong confidence in the Chinese market.

Dr. Zumwinkel said, “Over the last 20 years, DHL-Sinotrans has consistently proven to be the leader in innovation and network investment. Today, China has become one of the fastest-growing markets within DHL global network, and is strategically important to DHL’s Asia Pacific and global operations. By unveiling First in China, DHL is demonstrating its confidence in achieving even better results and delivering on its long-term commitment to the Chinese market through enhanced investment and partnership.”

Mr Zhao Huxiang, President of Sinotrans Group, said: “DHL is our first international partner to set up an express joint venture in China. We have shared an aligned vision ever since our first collaboration back to 1980, and especially enjoyed 20 years of success together. Sinotrans appreciates DHL’s recognition of the importance of the Chinese market, and we firmly believe that the 20th anniversary of DHL-Sinotrans will set up another milestone for our win-win cooperation.”

DHL-Sinotrans has scored impressive achievements in the 20 years of successful partnership, including recording an average annual growth rate of more than 40 per cent in the past few years. The company has consistently maintained and strengthened its leadership position in China’s international express and logistics market.

The DHL-Sinotrans Headquarters, with a total floor area of over 40,000 square meters, is located at the Beijing Economic-Technological Development Area, which is home to many international MNCs. When it is completed in 2007, its state-of-the-art facilities will boost DHL-Sinotrans’ already unrivalled capability and capacity for both air and ground operations in China. The nine-storey building will incorporate the Country Training Center with 37 classrooms equipped with the latest training facilities; a Call Center covering an area of nearly 5,000 square metres, and furnished with 1,000 seats by 2019; a 260-square-metre Information Technology Center; and an Express Logistics Center and an Operations Center, with a total area of 5,400 square metres. It will also house the 300-square-metre China Quality Control Centre, which enables the proactive monitoring and control of shipment movements in the country.

Mr. Hsu noted, “DHL has been ramping up its investments in China and our US$900 million investment program, including the construction of the DHL-Sinotrans Headquarters, underscores our strong commitment to China. With the inauguration of the building, this leading express operations center will enhance DHL-Sinotrans’ position as an important part of DHL’s Asia Pacific and global network. ”

As China’s market leader, DHL-Sinotrans boasts the most extensive network with an impressive air express service network and branches in major cities across the country. DHL-Sinotrans’ air operations include utilizing over 500 flexible commercial flights every week, as well as 4 existing DHL dedicated direct flights. The seamless connections between DHL’s Asia Air network and global network enable it to further promote trade exchanges between China’s regional markets and the global market.

DHL was the first international express company to enter the Chinese market in 1980 and made a major commitment to the country in 1986 with the founding of DHL-Sinotrans. Since the opening of the Chinese logistics market in 2005, DHL has been making great strides in improving its network and services. With the upcoming string of DHL initiatives on its 20th anniversary, 2006 offers plenty of reasons for the market to harbour high hopes and expectations.

<A HREF="http://ngwauth.phx-dc.dhl.com/author/etc/medialib/sg/sg_download/0.Par.0001.File.tmp/DHL%20Sinotrans%20-%20HQ%20Fact%20Sheet%20-%2017.04.06.pdf" TARGET="_blank" >DHL-Sinotrans Headquarters Fact Sheet</A>

DHL selected from over 100 top companies in Asia

Singapore, 7 April 2006 – DHL, the world’s leading express and logistics company, has been awarded the prestigious Chief Information Officer (CIO) Award at the recent CIO Asia Conference and Awards 2006 at the Grand Hyatt in Singapore. The event was organised by the leading IT publication CIO Asia and Nariman Karimi, Chief Information Officer, DHL Express Asia Pacific received the award on behalf of DHL.

DHL was selected from a list of top 100 Asian companies that have used technology, IT projects and systems to derive the highest strategic value and yielded the greatest returns for their businesses. The CIO Award is only presented to the most outstanding companies in this prestigious top 100 Asian companies list.

“We are extremely delighted to win this award. It is an affirmation of the superior value proposition that DHL provides its customers. We view our customers as strategic partners which is why DHL has continuously invested in superior technology and product functionality, to help them compete and gain a competitive advantage in today's global market,” Mr. Karimi said.

DHL was conferred the CIO Award in recognition of its innovative “Supply Chain Optimisation” project that it developed for its customers. The Supply Chain Optimisation project is a cutting-edge IT initiative where DHL uses sophisticated supply chain tools and capabilities to provide in-depth analysis of customers’ supply chains to identify areas of improvement.

Mr. Alec Ang, Vice President Supply Chain Logistics, Global Customer Solutions, DHL Asia Pacific, said: “The project creates a platform for us to work with our customers to achieve excellence in supply chain management. Equally important, the implementation of this project enables us to optimise DHL’s internal network configuration, resulting in cost-savings and improved efficiencies which are passed back to our customers.”

The initiative was managed by DHL’s dedicated business unit Global Customer Solutions (GCS) which was established in recognition of the changing scale of customer relationships and in response to the need for a single point of contact across all markets. DHL GCS works with DHL’s express and logistics units to develop new products based on emerging industry trends and evolving customer requirements.

DHL’s global online network is administered by three IT service centers located in Arizona, USA; Prague, Czech Republic; and Cyberjaya, Malaysia. The centers provide round-the-clock access to information databases as well as user software and tools, so that customers have continual and dependable access to information such as shipment tracing, order management, and other services.

This latest award is one of the many accolades DHL has won in recognition of its dedication and commitment to providing customers with top-notch logistics solutions. In 2005, DHL was awarded Best Express Operator for the 19th consecutive year at the prestigious 2005 Asian Freight & Supply Chain Awards organised by Cargonews Asia. In the same year, DHL was also awarded the Platinum SuperBrand in Asia in a survey conducted by Reader’s Digest Asia’s SuperBrands.

The CIO Awards is an annual event held by CIO Asia to recognise the top five organisations on the CIO 100 index that have yielded the highest achievable returns on their IT investments. CIO Asia is a leading IT publication that was launched in 1987 and addresses issues vital to the success of chief information officers (CIOs) worldwide.

Singapore, 3 April 2006 – DHL, the world’s leading express and logistics company, announced today that its rates for DHL Express in Asia Pacific will increase by an average of 4 percent effective from 1 May 2006.

This increase, which will apply to all express shipments billed in Asia Pacific, is necessitated by the rising cost of operations, including greater compliance with strict aviation security regimes, as well as investments in technology and systems to achieve greater quality and consistency of services throughout the network.

As part of DHL’s continuous efforts to provide customers with better products and services, and expanded network infrastructure, DHL has invested over US$1.6 billion in Asia Pacific from 2000 to 2006. These investments include the recently announced US$110 million expansion of the DHL Central Asia Hub in Hong Kong. With its advanced automation and security features, customers’ shipments will be sorted and consolidated faster and more efficiently.

DHL has also extensively enhanced its air services to bring new dimensions of capacity and connectivity for customers, offering seamless connections within the world’s fastest-growing region and to other parts of the world. These allow DHL to provide the highest level of product and service quality to customers, such as the latest cut-off time and the earliest delivery time.

DHL has absorbed the increase in operational costs with the higher service levels. The new pricing offsets a small percentage of the overall costs increase, and will help to strengthen and enhance DHL’s services and extensive network in the region to ensure that customers continue to receive superior value-added services.

“We remain committed to our customers, and the new rates, which continue to be competitive, reflect our relentless pursuit to continuously invest in our business to meet and exceed our customers’ expectations with our best-value offerings and wide suite of customized express and logistics solutions, as well as to deliver a superior customer experience,” said Dan McHugh, Senior Vice President - Comme