Products / Services
Express Services Logistics Shipping Tools Mail Services Services A-Z
eShipping
eShipping: Quick Access Web Shipping Booking Tracking Logistics eServices DHL Import Express Online DHL Interactive Trade Automation Service Order Supplies Remote Area Service DHL eMailShip
Tools
Find DHL Volumetric Weight Conversion Calculator Currency Converter World Clock Customs Paperwork
Information
Shipping Advice Country Details FAQ Customer Information Customer Excellence Downloads
Press
Press Releases Media Materials Press Contacts
Careers
Career Opportunities The Employer Our People
About DHL
DHL Singapore Our History DHL Divisions DHL Network Sustainability DHL Airlines

The GroupInvestor Relations

19.06.08 - DHL offers award-winning eMailShip service on a broader platform

Expansion provides another convenient shipping service for customers

Singapore, 19 June 2008
– DHL, the world’s leading express and logistics company, today announced yet another industry-first innovation for its customers. DHL eMailShip – an award-winning electronic service that provides greater convenience and access to DHL’s shipping services – is available for complimentary download from Microsoft Office Online websites across DHL’s Asia Pacific markets. The website ranks as one of the most popular sites in the world.

“Our collaboration with Microsoft Office provides another convenient option for our customers to access our services by offering the DHL eMailShip template with a popular Office productivity application that they are familiar with,” said Phillip Brooks, Vice President, Portfolio Management & Analysis, DHL Express - Asia Pacific. "This latest initiative underscores DHL’s commitment to constantly innovate and enhance our customers' shipping experience.”

“We are pleased to help DHL distribute its innovative template to our mutual customers,” said Matthew Hosek, Content Project Manager for Microsoft Office Online.

Microsoft Office Online is a collection of Microsoft Office user resources, such as downloads, templates and clip art, designed to help customers get the most out of their Office System programs.

As a testament to DHL's product and service innovation capabilities, DHL eMailShip was recognized as one of the top 100 global IT innovations at the prestigious 2007 InfoWorld 100 Awards. Organized by the InfoWorld Media Group, a division of International Data Group, the annual awards honor IT projects that demonstrate the most creative use of cutting-edge technologies to further companies’ business goals

Launched in October 2007, DHL eMailShip is an easy-to-use service that allows customers to file their shipment details electronically – an innovative industry-first. This paper-less service allows air waybills, shipment forms, customs documents and pickup forms to be prepared offline using the Adobe Acrobat PDF or Microsoft Excel format, and submitted to DHL via email. Besides ease of shipment filing, users will enjoy the convenience of arranging shipment pick-ups electronically with just a single click of the mouse.

05.06.08 - DHL turns off the lights for World Environment Day

Singapore, 05 June 2008 – DHL, the world’s leading express and logistics company, has launched the DHL “Lights Off” initiative on World Environmental Day, designed to drive environmental consciousness among employees by turning off their lights in DHL offices across the world for one hour.

Emblematic of DHL’s commitment to reducing its environmental impact, the initiative is part of the company’s GoGreen Program that was launched in April this year. The program brings together all elements of its climate change initiatives and will work to improve DHL’s carbon efficiency by 30 percent by 2020 when compared to 2007 levels.

“Lights Off” aims to increase the environmental awareness of DHL employees and promotes the responsible use of energy. DHL encourages staff to adjust their daily habits in terms of paper, water and resource usage thereby contributing to making it a more environmentally-friendly company.

Dan McHugh, CEO of DHL Express, Asia Pacific, said, “As one of the world’s leading express and logistics company, we recognize the impact our people and operations can have on our environmental footprint. The ‘Lights off’ initiative will help raise awareness across the entire DHL workforce and encourage employees to minimize their carbon footprint at work and at home.”

With a network that spans over 220 countries and territories encompassing over 124,000 employees, the impact of simply switching off the lights in all offices across the world for one hour would result in a saving of approximately 5.2 metric tons of carbon dioxide. This is equivalent to the amount produced in one hour by approximately 250 diesel vans, operating under normal conditions.

Deutsche Post World Net, the parent company of DHL, is the first major logistics provider to set specific and quantifiable CO2 targets that will be applied through a focused approach across four key functions – air, road, real estate and products and services. The company has begun replacing its older Boeing 727 aircraft with newer 757 freighter models that consume less fuel per ton transported.

DHL is also assessing its entire real estate to make environmentally conscious choices in the development of new offices, warehouses and hubs. For example, the recently opened central European air hub in Leipzig, Germany will realize annual savings of 3,000 metric tons of carbon (compared with standard systems) through solar power, rainwater harvesting and the use of a combined heat and power plant.

“Lights Off” is one of many projects within the GoGreen offering that works to facilitate a long-term cultural change toward being more environmentally responsible. For example, DHL has been engaging employees to reduce their environmental impact through a driver awareness program – helping drivers to understand the significant impact their driving behavior can have on DHL’s fuel efficiency. Further DHL offices worldwide organized various awareness campaigns to provide employees with the opportunity to adapt and demonstrate more sustainable practices in their daily lives.

The World Environment Day, held each year on June 5, is one of the principal events through which the United Nations stimulates worldwide awareness of the environment and enhances political attention and action.

04.06.08 - DHL clinches key regional awards for Express and Logistics services

Singapore, 04 June 2008 – DHL, the world’s leading express and logistics company, has reaffirmed its leadership position in South East Asia as it clinched three Best Express Service Provider awards for Indonesia, Malaysia and Thailand at the 2008 Frost & Sullivan ASEAN Transportation & Logistics Awards. DHL Indonesia also emerged as the Best IT Electronics Logistics Service Provider.

The Frost & Sullivan awards are based on ’Voice of the Customer‘ research interviews with top customers of the leading Express and Logistics companies in Asia Pacific, to understand customer expectations with regard to their logistics providers. A total of 20 parameters were taken into consideration to asses the level of customer satisfaction, including speed and consistency of service, industry expertise, the range of services provided, warehouse facilities, level of integration of supply chain and end-to-end process data capturing and sharing, among others.

DHL’s wins demonstrate that top customers clearly associate the company with attributes that are of utmost importance to them - service excellence and quality management - as well as acknowledge that DHL has domain expertise to deliver industry-specific, end-to-end logistics solutions across all industries.

“We are proud to win these accolades which reflect our customers’ loyalty to our superior products and services,” said Yasmin Khan, Senior Vice President, South East Asia, DHL Express. “At DHL, we see our role as facilitators of trade and continue to work alongside our customers to deliver exceptional service and value-add to their businesses.”

Sam Ang, Senior Vice President, South East Asia, DHL Global Forwarding, said, “The logistics industry is increasingly competitive every year, with providers offering more advanced IT and logistic solutions. Businesses are also looking for customized services that can shorten lead times and improve overall efficiency. We believe this award is a significant testament to our ability to effectively manage customer requirements in this demanding market place.”

Launched in 2006, the annual Frost & Sullivan “Voice of Customer” ASEAN Transportation and Logistics Awards recognize outstanding performance by logistics providers, transportation and express companies in South East Asia. These awards follow DHL’s India recent win of two Frost & Sullivan ‘Voice of Customer’ awards in the Best International Logistics Service Provider and the Best Brand Awareness in the Indian Logistics Industry categories.

02.06.08 - DHL airlifts humanitarian supplies to China earthquake victims

Singapore, 02 June 2008 – DHL, the world’s leading express and logistics company continues its relief activities by leveraging on its core competency in logistics to ship 15 tons of relief supplies from Hong Kong to Chengdu City, Sichuan, China on 1 June for two aid agencies – the Hong Kong Red Cross and the Crossroads Foundation.

The transportation of relief supplies of medical gloves, waterproof fabrics, blankets, sleeping bags, temporary shelters, and other resources is supported by DHL’s joint venture partners - Air Hong Kong and Transmile. These resources are assembled in Hong Kong and airlifted to the Red Cross Society in Sichuan Province to assist the emergency situation.

“The level of ground support and passion from DHL employees in Hong Kong and China to rally around the cause has been truly inspiring. We’re privileged to support Red Cross and Crossroads Foundation in their relief and rebuilding efforts for the affected communities – in a situation like this, we hope efforts of our people and our skill set can help make a difference,” said Mr Dan McHugh CEO, DHL Express Asia Pacific.

Employees in Hong Kong and China actively raised donations for the earthquake relief in addition to providing logistics support. Over US$150,000 were collected and donated by employees in DHL China, in addition to US$150,000 donated by DHL’s three business units in China, namely DHL-Sinotrans, DHL Global Forwarding and DHL Exel Supply Chain. The donation amounting to over US$300,000 will go directly to disaster relief efforts in China’s earthquake stricken area.

“We are deeply saddened by the damage and tremendous losses caused by the earthquake in Sichuan province,” said Mr Jerry Hsu, President of Greater China Area of DHL Express Asia Pacific. “The Greater China region of DHL Express is fully committed to providing immediate assistance and support to the victims who have lost homes, loved ones, and their well-being. Our employees have shown profound grief and are committing our best effort through bringing resources and donations to Sichuan for urgent relief.”

DHL and the international community are joined by a common purpose to alleviate the difficulties faced by vulnerable communities affected by natural disasters. To date, the company, through its Disaster Response Team (DRT) has been mobilized to assist in managing a common humanitarian warehouse identified by the United Nations (UN) in Myanmar in the aftermath of Cyclone Nargis. DHL has also airlifted over nine tons of emergency supplies for global humanitarian agency Mercy Corps from Seattle to Bangkok intended for Myanmar and China where the agency is operating on-the-ground relief efforts.

18.05.08 - DHL contributes to aid efforts for Myanmar cyclone victims

DHL and United Nations sign Memorandum for Myanmar aid deployment

DHL ’s logistic assistance speeds distribution of international humanitarian aid


Singapore, 18 May 2008
– DHL, the world’s leading express and logistics company, has signed a Memorandum of Understanding (MOU) under the framework of its humanitarian partnership with UN/OCHA (United Nations Office for the Coordination of Humanitarian Affairs) to provide assistance from DHL’s Disaster Response Team (DRT) Asia Pacific in Myanmar.

“In the aftermath of a disaster, the initial surge of inflowing aid and supplies sometimes results in delays due to the sheer volume of aid flowing in. DHL’s Disaster Response Team has been on active standby since news of Cyclone Nargis broke. Our team is on the ground and ready for deployment,” said Chris Weeks, DHL’s Humanitarian Affairs Director who arrived in Myanmar on 14 May to undertake preparations.

Under the terms of the MOU, DHL’s Disaster Response Team will manage the common humanitarian warehouse identified by the UN, for three weeks. The facility is a 3,050 square meter warehouse located twenty five minutes from the Yangon airport, south-west of the city. It will be a central consolidation point for supplies directed through various Non-Governmental Organizations (NGOs) in Myanmar to enable the efficient organization and management of goods to the intended destinations for the benefit of communities affected by Cyclone Nargis.

"Time is truly critical. In these urgent situations, we are committed to making a difference and contributing the best way we know how – by helping resolve logistical bottlenecks and ensuring aid gets to people in distress as swiftly as possible,” said Dan McHugh, CEO, DHL Express - Asia Pacific.

It is of utmost priority to distribute aid and supplies as urgently as possible in Myanmar. The DHL Disaster Response Team will provide expert technical expertise and equipment to manage the common humanitarian warehouse. This includes receiving and sorting cargo so that it can be re-loaded onto trucks or aircraft and be distributed quickly.

“The team’s efforts will be an important asset for the international humanitarian relief operation to get aid to the affected populations,” said Isabelle de Muyser-Boucher, Chief of the Logistics Support Unit of UN/OCHA.

DHL’s immediate tasks for the common humanitarian warehouse include engaging local workers for assistance, setting up communications for the site, and restoring power at the facility so that staff can work through the night in shifts to distribute aid as swiftly as possible.

Prior to its deployment in Myanmar, DHL’s Disaster Response Team has also been deployed in the wake of the May 2006 earthquake in Jogyakarta and Central Java which left scores dead, injured and homeless. Several months later, in December, the team again provided assistance when Typhoon Reming affected the Bicol region in the Philippines.

DHL has been called upon in Sri Lanka following the Asian Tsunami in 2004 and the Pakistan earthquake in October 2005. The company has also assisted relief operations in the aftermath of Hurricane Katrina in October 2005 and the earthquake in Peru in August 2007.

Worldwide, DHL set up three Disaster Response Teams which are composed of volunteers who are experts in the areas of goods handling, warehouse management, inventory and customs. They are strategically placed in Singapore, Dubai and Miami to cover regions which are mostly impacted by natural disasters.

DHL’s assistance in Myanmar comes on the back of its contribution to the earthquake relief efforts in the Wenchuan County of southwest China's Sichuan Province. The company pledged a donation of up to RMB 1 million (approximately €93,000) from its three business units in China, namely DHL-Sinotrans, DHL Global Forwarding and DHL Exel Supply Chain. Apart from the corporate initiatives, DHL’s employees across China are also taking actions to help with disaster relief.

24.04.08 - DHL honored with Asia Platinum Award by Reader's Digest for fourth consecutive year

Awarded nine Platinum and Gold Awards across seven markets in region

Singapore, 24 April 2008
– DHL, the world’s leading express and logistics company, has once again been voted as one of Asia’s most trusted brands in the ‘Airfreight/Courier Service’ category at the 10th annual Trusted Brands Awards 2008, organized by Reader’s Digest. The company has, for the fourth consecutive year, received an Asia Platinum Award, in addition to the three Platinum and five Gold awards garnered across seven countries surveyed.

The prestigious award wins further strengthened the DHL brand equity as consumers clearly associate the company with attributes that are of utmost importance to them – trustworthiness, credibility, quality, value, understanding their needs and innovation.

“The awards demonstrate that by listening to our customers and, very importantly, understanding and meeting their needs, we have enhanced our brand value and fulfilled the DHL brand promise of going all the way for them,” said Dan McHugh, Chief Executive Officer, DHL Express - Asia Pacific.” We are very motivated by this strong vote of confidence, and we will continue to ensure that DHL invests in providing our customers with best-in-class products and services that they have come to trust, and expect, from DHL.”

Besides the Asia Platinum Award, DHL received the Platinum Award in Hong Kong and Singapore, as well as the Gold Award in Malaysia, Philippines, Taiwan and Thailand in the same category. In India, DHL and Blue Dart, part of the DHL group, each garnered a Gold Award. Platinum awards in Hong Kong and Singapore are repeated wins; Hong Kong for the fifth year running and Singapore for the second successive year.

Respondents who took part in the survey, through email and telephone interviews, nominated their most, single trusted brand. DHL’s excellent showing in the survey shows that its brand name registers top-of-mind awareness among consumers. DHL attributes this appeal to its strong brand presence, extensive network infrastructure, and the active community activities that it regularly and consistently participates in these countries and beyond in Asia Pacific.

Apart from regular corporate social responsibility initiatives, DHL’s brand visibility is also heightened by its active sponsorship of major sporting events. For example, it has been the Official logistics partner of the Formula One racing teams since 2004 and an Official Express and Logistics provider of the National Basketball Association (NBA) in Asia Pacific.

Launched in 1999, the annual Reader’s Digest Asia Trusted Brands Awards aims to identify the brands that appeal most to affluent Asian consumers. Covering 43 categories of products and services, the survey is carried out in eight key markets across Asia – China, Hong Kong, India, Malaysia, Singapore, Taiwan, Thailand and the Philippines – and polls thousands of consumers in each market through questionnaires and telephone interviews.

23.04.08 - DHL’s triumph at the Asian Freight & Supply Chain Awards 2008 demonstrates market and service leadership

Singapore, 23 April 2008 – DHL, the world’s leading express and logistics company, won four prestigious awards at the ‘2008 Asian Freight & Supply Chain Awards’ (AFSCA) held in Singapore last night. The awards win clearly underscores the company’s market leadership and service excellence in Asia Pacific.

The ceremony recognized DHL in the categories of Best Lead Logistics Provider, Best Contract Logistics Provider, Best 3PL, and Best Project Cargo Forwarder.

This achievement validates the company’s unparalleled leadership in providing customized and integrated express and logistical solutions from a single contact point. DHL's strong showing at the annual AFSCA also reflects its proven ability to achieve consistency in service quality, innovation, customer relationship management and reliability.

Paul Graham, Chief Executive Offer, DHL Exel Supply Chain – Asia Pacific, noted: “We are delighted to win Best 3PL and Best Lead Logistics Provider, as well as Best Contract Logistics Provider - a new category introduced this year. The accolades reaffirm the value of DHL’s relentless pursuit towards product and service enhancements to offer best-in-class supply chain solutions to our customers."

Peter Landsiedel, Chief Executive Officer, DHL Global Forwarding – Asia Pacific, added: “These achievements reaffirm our position as the leader in the air and ocean freight forwarding industry. We will continue to build on this solid foundation to further enhance our extensive spectrum of integrated logistics solutions, and provide the highest level of products and service quality in the industry."

The AFSCA is organized by Cargonews Asia, a leading freight industry publication in the region, and is widely acknowledged as the industry’s foremost accolades that seek to recognize and honor outstanding shippers, logistics providers and cargo transport companies. More than 12,500 Cargonews Asia readers were polled – the only Asian freight awards to rely solely on customer satisfaction to select the best service providers in over 40 industry-specific categories of this year’s AFSCA.

11.04.08 - DHL appoints Troy Shortell as Head of Global Customer Solutions for Asia Pacific

Singapore, 11 April 2008 – DHL, the world’s leading express and logistics company, today announced the appointment of Troy Shortell as Senior Vice President, DHL Global Customer Solutions (GCS) for the Asia Pacific region, with immediate effect. GCS is the industry-first customer management unit that was established in 2004 to manage DHL’s top global customers.

Based in Singapore, Mr. Shortell reports to GCS’ Chief Executive Officer, Rolf Habben Jansen. He succeeds Florence Noblot, who has since moved to France as Managing Director of DHL Express International. In this role, he will lead and drive the strategic growth of the GCS business unit in the Asia Pacific region, which coordinates all of DHL’s express, air, freight, and ocean services.

Mr. Shortell joined DHL in 1993, and previously held the position of Senior Vice President, Head of Strategy for DHL Global Forwarding in Asia Pacific. In his previous role, he initiated regional strategic programs to drive organic growth. He also played a key role in the integration of the former DHL Danzas Air & Ocean and Exel Multi-national sales teams in Asia Pacific.

“We are confident that under Troy’s leadership, based on his skill-set, expertise and insights of DHL and the logistics industry, GCS will be able to further distinguish itself as the industry’s leading customer management solutions unit,” said Rolf Habben Jansen.

“I am delighted to be given the opportunity to use my broad knowledge of the industry to continue GCS’ success story in providing our global customers with compelling and innovative logistics solutions,” added Mr. Shortell.

Mr. Shortell received his business training at INSEAD. He also holds a Master of Arts degree from the University of California and a Bachelor of Arts degree from Princeton University.

A native Californian, he moved to Singapore in 2004 with his wife and three children. He is also fluent in Mandarin.

09.04.08 - DHL first in Asia Pacific logistics industry to implement ISO standards across entire business

DHL Global Forwarding fully ISO 14001 and 9001 compliant
Customer satisfaction and environmental management top of agenda for region


Singapore, 09 April 2008
– DHL, the world’s leading express and logistics company, announced today that its freight forwarding business unit, DHL Global Forwarding, has become the first in the industry to fully implement two of the International Organization for Standardization’s (ISO) best known standards – ISO 9001:2000 for quality management and ISO 14001:2004 for environmental management.

DHL Global Forwarding’s entire operation in Asia Pacific, covering over 200 facilities across 14 countries, has received the full certification and is now aligned to ISO 9001:2000 and ISO 14001:2004’s globally implemented standards for quality management and environmental management systems.

“DHL Global Forwarding is not a new convert to ISO. We have been an early adopter for international standards, and the process started as early as 1997,” said its Chief Executive Officer for Asia Pacific, Peter Landsiedel. “This demonstrates our belief in providing best-in-class products and services for our customers that meet international acceptance and standards, as well as underscoring our continual pursuit for improvement in environmental performance for sustainable development.”

The ISO 9001:2000 certification emphasizes DHL Global Forwarding’s consistent quality management processes which it has established and continued to develop to increase customer satisfaction. DHL’s internal processes go beyond the basic conditions set by ISO and include key performance indicators for all functions, compliance checks and reviews and customer feedback mechanisms.

In addition to this, 5% of DHL Global Forwarding’s staff have been trained as Lead Auditors. They regularly conduct internal compliance audits to ensure the continued effectiveness of the system and identify opportunities for improvement in service excellence.

The ISO 14001:2004 certification means that DHL Global Forwarding has successfully met the requirements for environmental management systems, and confirmed its intention to operate in an environmentally sustainable manner.

DHL has taken stringent measures to be fully compliant with ISO 14001:2004. DHL Global Forwarding has embedded the culture of ‘environmental thinking’ into its business across its daily operations and, at an early phase, to manage the impact on the environment through a variety of initiatives.

DHL considers quality, environmental impact and operational efficiency in all aspects of its business. This is a key part of DHL’s business approach to provide best-in-class, as well as environmentally-responsible, products and service to its customers. These latest certifications are congruous with DHL’s global environmental sustainability and quality management goals and strategies.

26.03.08 - DHL confers Preferred Carrier status on Malaysia Airlines Cargo

DHL Global Forwarding and Malaysia Airlines Cargo sign strategic security partnership

Kuala Lumpur, 26 March 2008 – DHL Global Forwarding announced today that Malaysia Airlines Cargo has been awarded Preferred Carrier status. At the same time, the two companies also entered a strategic air cargo security partnership agreement, which aims to develop standard operating procedures that support and fulfill customer and governmental security requirements.

Malaysia Airlines Cargo joins the ranks of other major international carriers, under DHL’s Preferred Carrier Program, which have strengthened their relationships with DHL Global Forwarding through long-term partnerships, putting in place essential cargo support mechanisms and offering operational and pricing flexibility.

“We are pleased to welcome Malaysia Airlines Cargo into our Preferred Carrier Program. We are confident that this partnership will further enable DHL to continue to offer quality, reliable and secure services with competitive pricing for all our customer requirements. We are certain that this partnership offers additional value to our customers and hope it will encourage them to use us as their preferred forwarder when shipping their high-value or highly-sensitive goods. We are convinced that more major air carriers will see the value of this kind of partnership as it will improve their relationship with the industry and increase the volume of freight handled,” said Tony Widmer, Head of Air Freight, DHL Global Forwarding.

“Malaysia Airlines Cargo is delighted to be recognized by DHL Global Forwarding as a Preferred Carrier Partner. DHL has always been a valuable customer to Malaysia Airlines Cargo and we are excited to bring the relationship to a higher level globally. We are looking forward to developing more joint initiatives as we expand our business relationship over the entire network on our scheduled operations, as well as specialized trade lanes through our charter operations,” said Shahari Sulaiman, Managing Director, Malaysia Airlines Cargo.

The security partnership agreement will, among other things, help create a safer environment for DHL and Malaysia Airlines Cargo employees who handle high-value and high-risk products. The partnership will make DHL a more attractive forwarder for customers shipping high-value or sensitive goods.

“Security is an important element in making the global supply chain more effective and that is why DHL Global Forwarding works closely with key partners to develop joint stringent internal and external security procedures, which are an integral part of a successful supply chain especially for high value shipments. Through this partnership with DHL, we will work together to keep developing best practice security initiatives that will enable us to further improve product delivery to our customers,” said Ole Ringheim, Senior Vice President, Air Freight, DHL Global Forwarding, Asia Pacific.


19.03.08 - DHL champions road safety among children with helmet sponsorship

Strengthens partnership with Asia Injury Prevention Foundation with contribution of over 1,700 helmets for school children in Hanoi

Hanoi, 19 March 2008 – DHL, the world's leading express and logistics company, has further strengthened its partnership with the Asia Injury Prevention Foundation (AIPF) with a sponsorship of over 1,700 helmets to school children of Kim Dong Primary School in Hanoi, Vietnam. This latest commitment to AIPF’s Helmets for Kids program, which aims to encourage road safety in Vietnam, brings DHL’s total support to almost 3,000 helmets. The first round of sponsorship began in September 2007 to the school children of Nguyen Hue Primary School, located in Bien Hoa City, Dong Nai Province.

“Through our partnership with AIPF on the Helmets for Kids program, we are delighted to play our part in advocating road safety to our future generations,” said Dan McHugh, CEO, DHL Express - Asia Pacific. “DHL possesses an extensive global transportation network, and we recognize and value the importance of road safety.”

According to AIPF, road accidents are one of the fastest-growing causes of sudden death and disability in developing countries. About 1.2 million people are killed annually in road accidents worldwide, with Asia accounting for about 45 percent of fatalities. Injuries from road accidents are now also the second leading cause of death for young people aged 5 – 25 years. Children who ride pillion on motorized two-wheeler vehicles are the most vulnerable, and most at risk of injury, as they are usually unprotected.

Mr. McHugh noted, “Research shows that the wearing of proper helmets reduces fatal and serious head injuries by as much as 80 percent. By providing these children with helmets, we want to further protect them from the risk of head injury in the event of road accidents. At the same time, we can also help to defray the cost of the helmet, thus alleviating the financial burden to families.”

The Vietnam Government recently introduced legislation on the mandatory use of helmets for motorized two-wheeler vehicles on roads, and this law is expected to reduce the annual road toll of over 12,000 deaths and 30,000 serious injury cases that Vietnamese hospitals have to contend with each year. However, for many Vietnamese families, quality helmets can be an expensive investment.

This sponsorship is aligned to DHL’s community investment program and is part of its sustainability efforts across Asia Pacific to support underprivileged children, safeguard their well-being and promote their social development. The support for Helmets for Kids program in Vietnam is DHL’s direct intervention to help reduce mortality of children, ensuring their health and safety.

07.03.08 - DHL introduces industry-first carbon neutral shipping service in Asia Pacific

New value-added shipping service aimed at environmental sustainability

Singapore, 07 March 2008 – DHL, the world’s leading express and logistics company, today announced the launch of its carbon neutral shipping service DHL GOGREEN EXPRESS in Asia Pacific.

“Sustainability is increasingly a critical part of DHL’s leadership philosophy,” said Dan McHugh, CEO of DHL Express - Asia Pacific. “In addition to looking at how we can manage our own environmental footprint, we want to provide our customers with products and services that allow them to reduce their environmental impact. A first-in-the-industry, DHL GOGREEN EXPRESS is an easy-to-use carbon neutral service that aims to directly address the climate change challenge.”

DHL GOGREEN EXPRESS is part of the GOGREEN range of carbon-neutral and low-carbon shipping options already available to DHL customers in Europe. The service was first launched in January 2007 at the World Economic Forum in Davos to help the Forum achieve its carbon neutral commitment. In Asia Pacific, the service will be available in 17 countries across the region over the course of this year.

With this value-added service, DHL aims to meet the demands of customers who are looking for a more environmentally-responsible shipping option. Through customer payment of an additional 3% ‘green premium’ on top of standard delivery charges, DHL calculates the carbon emissions generated by transporting each specific customer shipment from the country of origin to destination, and offset these emissions by reinvesting in certified carbon management programs such as alternative fuel vehicle technology, solar panels and reforestation projects. These projects have been identified via DHL’s dedicated carbon management function, with an aim to compensate the emissions generated when transporting customers’ shipments across the globe.

Customers can choose to send all or a selection of their international shipments as part of DHL GOGREEN EXPRESS. To ensure accountability and transparency, the program is annually verified by an independent certifying body – the Swiss-based Société Générale de Surveillance. In addition, customers will each receive an annual certificate from DHL stating the total amount of CO2 which was offset on their behalf during the year. The certificate serves as a useful environmental reporting tool for companies working to reduce their CO2 emissions created during transport.

In other recent environmental sustainability initiatives in Asia Pacific, DHL has introduced bio-fuelled or hybrid vehicles in its various markets. For example, in India, DHL Express is operating over 200 Compressed Natural Gas (CNG) vehicles. In Japan, DHL Express is actively encouraging “Green Logistics” through a combined use of hybrid vehicles, Fuel-Cell cars and bicycles in its operations network.

DHL’s freight forwarding business also achieved certification for Environmental Management System ISO14001:2004 across its entire operations in Asia Pacific, covering 188 locations in 15 countries. This makes DHL Global Forwarding the first and only freight forwarder to achieve full umbrella certification for Environment Management System ISO14001: 2004 in Asia Pacific.

26.02.08 - DHL appointed Official Express and Logistics Partner for IMG's Fashion Weeks worldwide

Fashion events to be held in Hong Kong, Mumbai and Sydney in Asia Pacific

Singapore, 26 February 2008 – DHL, the world’s leading express and logistics company, has been appointed the official express and logistics partner for IMG's Fashion Weeks around the world, a series of prestigious shows produced and/or represented by IMG Fashion in ten countries spanning four continents each year. Following the successful year of partnership with IMG Fashion in the U.S. market, DHL has now been selected as the official international express and logistics partner of these fashion events.

Leading its lineup of events this year were the January shows held in Milano Moda Uomo, Italy and the Mercedes-Benz Fashion Week in Berlin, Germany. Other shows will continue worldwide throughout the year. In Asia Pacific, the Lakme Fashion Week will be held in Mumbai, India, from 29 March to 2 April and from 18 to 23 October; the Australian Fashion Week will take place in Sydney, Australia, from 28 April to 2 May; and the Hong Kong Fashion Week will be held from 27 to 31 August.

As the world’s leading logistics service provider for the fashion business, DHL will use these events to strengthen its business penetration with the fashion, apparel and retail industries.

“Asia Pacific is a key manufacturing and distribution base for the fashion industry. Competition requires the need to respond rapidly to market demands, and DHL enables customers to get the newest trends and orders to the market quickly,” said Dan McHugh, CEO, DHL Express - Asia Pacific. “We are immensely excited by the partnership with IMG Fashion. With DHL’s extensive global presence, we ensure that the creations of international designers arrive at major fashion shows right on time.”

Asia Pacific has an increasing share of the retailing market in the global fashion industry. In the region, the top five markets of China, India, Japan, South Korea and Taiwan account for almost 23 percent of the global apparel retail market.

The logistics experts at DHL have been working for years to develop tailor-made transport solutions that address the latest trends in the fashion world and meet the specific needs of individual customers. These include value-added services such as the provision of track and trace capability to enhance shipment visibility, express services for efficient distribution of products from factory to store at competitive cost levels, as well as global trade services to provide specialist brokerage assistance.

At the beginning of 2007, DHL and IMG Fashion reached an agreement that made the former the official express and logistics partner for Mercedes-Benz Fashion Weeks in New York, Los Angeles and Miami. This partnership is now being expanded around the world. “The good working relationship in the United States as well as DHL's worldwide network and the excellent skills supporting the textile industry were the crucial factors that led to DHL’s selection as official logistics partner", said Peter Levy, Senior Vice President of IMG Fashion. "And, of course, we are happy to have gained another top brand as a sponsor of our global Fashion Week events.”

“IMG Fashion Weeks are a perfect platform where we can demonstrate our expertise especially for the sophisticated area of the textile business," said Wolfgang Giehl, Senior Vice President Corporate Branding and Advertising at Deutsche Post World Net. "DHL’s regular services cover the entire logistics value chain of the fashion industry – from material purchasing and the sample business to quality control of production and direct delivery to the boutiques of international fashion companies.”

In addition to Asia Pacific, other cities in which DHL will sponsor fashion events include Milan, London, New York, Mexico City, Moscow, Los Angeles and Miami.

21.01.08 - DHL increases air network capacity for Manila – Hong Kong service to meet growing trade volume

43.8 percent growth in exports from Philippines to China in last few years

Singapore, 21 January 2008 – DHL, the world’s leading express and logistics company, has further strengthened its Asia Air Network by increasing the uplift capacity for its dedicated Manila and Hong Kong air service to meet growing cargo demand.

“The enhanced service is to meet continued anticipated strong trade growth between the Philippines and Hong Kong,” said Tom Murphy, Senior Vice President, Aviation, DHL Express - Asia Pacific. “This is part of our commitment to ensure that the provision of express air cargo capacity supports the dynamism of our customers’ business in this region.”

The enhanced dedicated service, operated by an Air Hong Kong B727-200 freighter, provides a cargo capacity of 24 tons, up from 19 tons previously. The flight frequency has also been increased from four to five times a week. This represents a total payload capacity of 240 tons or a 58 percent (88 tons) increase in payload capacity for the service. Air Hong Kong is a 60/40 joint venture between Cathay Pacific and DHL.

According to the Economist Intelligence Unit, exports from the Philippines to China grew by an average of 43.8 percent between 2000 and 2005, while imports from China to the Philippines grew by an average of 30.5 percent in the same period. As a consequence, cargo volumes between Manila and Hong Kong are anticipated to rise significantly.

DHL’s Asia Air Network currently comprises more than 30 destinations in 16 countries and territories, served by over 20 aircraft in dedicated air operations. This allows major Asia Pacific cities and other business centers to be interconnected through DHL’s regional hubs and gateways, providing DHL’s customers with overnight services across the region.

02.01.08 - DHL Completes S$38 Million Acquisition of Express Facility from Singapore Airport Terminal Services (SATS)

Singapore, 02 January 2008 – DHL, the world’s leading express and logistics company, announced today the completion of the purchase of its existing DHL Express Singapore Hub facility from Singapore Airport Terminal Services (SATS) for S$38 million. This single largest air express transshipment facility in Changi Airport has been leased to DHL since 2001, under a long-term lease arrangement with SATS. The acquisition underscores DHL's strong commitment to the logistics industry in Singapore and Asia Pacific.

“The purchase of the Singapore Hub building from SATS cements DHL’s market leadership position in South East Asia, and enhances our role as a trade facilitator for our customers, providing faster connection and superior delivery services,” said Stephen Fenwick, DHL Express’ Senior Vice President for Operations in Asia Pacific

Located at the SATS Express Courier Centre 2 (ECC2) within the Changi Airport free trade zone, the DHL Singapore Hub occupies about 10,000 sqm of the total gross floor area of about 18,000 sqm. The facility has a peak processing of 5,300 shipments per hour and is expected to increase its cargo handling capacity to more than 11,000 shipments per hour in 2011. DHL Express Singapore Hub handled a record kilo volume in the year 2007 and is expected to exceed 2006 performance by 12%.

Stephan Fenwick added, “Our infrastructure in Singapore is an important link in our network of express hubs in Asia Pacific, and owning the building allows for future expansion as trade flows increase. Our six strategically located hubs in Bangkok, Hong Kong, Incheon, Shanghai and Sydney, which are linked to close to 50 gateways throughout Asia, ensures we are ideally placed to service the expected future growth in trade, especially between ASEAN and China.“

Clement Woon, SATS’ President and Chief Executive Officer, said “SATS and DHL have had a long standing partnership. ECC2 was in fact purpose-built by SATS for DHL's Singapore Hub operations. The sale of this building underscores our continued commitment to help DHL achieve their goals in Singapore. While SATS cease to be a landlord, we continue to provide cargo handling services to DHL."

Mr. Lim Kim Choon, Director-General and Chief Executive Officer of the Civil Aviation Authority of Singapore (CAAS) said, "We are pleased to note the agreement between SATS and DHL on the sale of ECC2. We welcome DHL’s continued investment in express cargo handling facilities at Changi Airport and look forward to its continued growth in Singapore. DHL’s purchase of the ECC2 signals its commitment to expanding its business at Changi. SATS' role in facilitating this transaction demonstrates the importance it places on serving its customers, and exemplifies the good cooperation within the air cargo community to improve cargo handling in Singapore. CAAS will continue to support the players in the air cargo community in pursuing the objective of growing Changi Airport as a leading international air cargo hub."

The DHL Express Singapore Hub is equipped with state-of-the-art features such as the Quality Control Center that proactively monitors all DHL shipments in the air and on the ground round the clock. The facility is also equipped with an extensive material handling system to maximize operational capability, enhancing efficiency and speed in cargo processing to provide customers with the fastest time-to-market capabilities. The facility has also been consistently awarded Class ‘A’ certification by the Technology Asset Protection Association (TAPA) for DHL’s commitment to security and providing its customers with the highest standard of service.


2007
AP Press Releases 2007

Select Your Location