For smooth and speedy delivery

Postcode and phone number are essential when completing an Air Waybill. Having these essential information can help shorten shipment transit time, facilitate customs clearance and make shipment track and trace easier.

To ensure smooth and speedy shipment delivery, when completing your DHL Air Waybill, DHL Web Shipping, or other documentations, please include correct postcode and both shipper and receiver contact phone numbers.

Therefore, please remember to include the postcode of the receiver's address as well as the contact phone numbers of both shipper and receiver when completing the DHL Air Waybill, DHL Web Shipping, or other documentations.

Here are some tips for you:

How to search for postcodes?

Step 1:

Check if postcode is required for your receiver country by going through the Postcode Format table.

Step2:

If Postcode is required and it is not included in receiver's address or you are not sure of its accuracy, you may search for it through Embassy World Website / Postcodes.

How to search for phone numbers?

If you are not provided with phone number of your corporate customer, You may search for it through Embassy World Website / Phone Number.

Disclaimer: DHL has not verified the information contained in any external websites. DHL is not responsible for the accuracy or completeness of such information and any consequences of relying upon such information.