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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (SGD)
Remote Area Delivery Higher of SGD 36.00 or SGD 0.60/kg
Remote Area Pickup Higher of SGD 36.00 or SGD 0.60/kg
Lithium Batteries Section I, II (PI965) SGD 120.00
Over Weight Piece SGD 60.00
Over Sized Piece SGD 60.00
Non-Stackable Pallet SGD 120.00
Address Correction SGD 16.00
Elevated Risk SGD 30.00
Restricted Destination SGD 45.00
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (SGD)
Over Weight Piece SGD 30.00
Over Sized Piece SGD 30.00
Non-Stackable Pallet SGD 60.00
Address Correction SGD 8.00

Should you have any questions on surcharges please contact usContact Us.