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About DHL eCommerce

DHL eCommerce is your partner for comprehensive shipping and e-commerce solutions. We are dedicated to make our customers' lives easier.

What we offer
DHL eCommerce provides international and domestic e-commerce services. We support e-tailers in developing and growing their business by offering international shipping and return solutions, fulfillment services, and facilitation services.

Who we are
DHL eCommerce is the expert for cross-border shipping, e-commerce logistics and domestic services, including multichannel last mile delivery in selected markets in the Americas and Asia Pacific.

Our Background
The Post - eCommerce - Parcel division received the mandate to develop the global e-commerce business under the brand names ‘DHL Parcel’ for Europe and ‘DHL eCommerce’ for the Americas, Asia Pacific as well as Middle East and Africa.

Our Vision

Our aspiration is to become the number 1 for cross-border e-commerce services on identified attractive trade lanes and to significantly grow our domestic e-commerce services systematically in the current and emerging top markets by 2020.

Our Research
Consumers attitudes towards global distance selling
A survey by DHL eCommerce with 11,000 consumers in 20 countries
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